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Getting Started
Overview
Chargebee Billing Data Centers
Object Relationship Model
Understanding Sites
Developer Resources
Chargebee Tech Glossary
Articles & FAQ
Implementing Chargebee
Implementation Guide
Go-live Checklist
Product Catalog
Product Catalog Overview
Benefits of Product Catalog 2.0
Product Families
Plans
Addons
Charges
Applicable Addons and Charges
Differential Pricing
Coupons
Coupon Sets
Articles & FAQ
Subscriptions
Working with Subscriptions
Subscription Ramps
Next Billing Date
Trial Management
Trial Period for Addons
Price Override
Pause Subscription
Subscription Cancellation
Reactivation
Gift Subscriptions
Managing Contract Terms
Manual Discounts
Billing
Billing Mode & Proration
Calendar Billing
Calendar Billing Configuration
Metered Billing
Unbilled Charges
Net D
Orders
Order Scheduling
Payments, Credits & Impacts on Orders
Create Single Order with Multiple Items
Manual Orders Deprecation
Articles & FAQ
Customers
Managing Customers
Account Hierarchy
Email Notifications
Email logs
SMTP Configuration
Mail Merge Usage
Sending Manual Emails
DMARC Regulation
Domain Authentication
Branding
Configure Multiple Languages
Supported Locales
Changing App Language
Articles & FAQ
Entitlements
Entitlements Overview
Features Overview
Feature Management
Feature Availability Metrics
Managing Product Entitlements
Managing Item Price Entitlements
Subscription Entitlements
Subscription Entitlements Overrides
Articles & FAQ
Invoices, Credit Notes, and Quotes
Invoices
Invoice Operations
Customizing Invoices
Invoice, Credit Note & Quote Numbering
Advance Invoices
Purchase Order Number
Payment Reference Numbers
QR Bills for Switzerland
Payment Schedules
Consolidated Invoicing
Refunds
Invoice Notes
Credit Notes
Quotes
Transactions
Articles & FAQ
Taxes
Overview
Configuring Taxes
Country-specific Taxes
Australian GST
Canadian Taxes
Indian GST
UK VAT
EU VAT
Handling Brexit Impacts
Brexit FAQs
New Zealand GST
US Sales Tax
Tax in Other Countries
Articles & FAQ
Payments
Payment Methods
Cards
Direct Debit
Bank Based Payments
Wallets
Amazon Payments
Vouchers
Payment Gateways
Chargebee Test Gateway
Stripe
ACH Payments via Stripe
SEPA Payments via Stripe
iDEAL via Stripe
Bancontact via Stripe
BACS via Stripe
BECS via Stripe
Apple Pay via Stripe
Google Pay via Stripe
Cartes Bancaires
Boleto Payments via Stripe
Automated Bank Transfer via Stripe
ACH Credit Transfer via Stripe
Sofort via Stripe
Level 2/3 Data Support
Stripe RBI e-Mandate Impacts
Adyen
ACH Payments via Adyen
SEPA Payments via Adyen
BACS via Adyen
iDEAL via Adyen
Bancontact via Adyen
Sofort via Adyen
Klarna Pay Now via Adyen
Online Banking Poland via Adyen
Apple Pay via Adyen
Google Pay via Adyen
PayPal via Adyen
Braintree
PayPal via Braintree
Apple Pay via Braintree
Google Pay via Braintree
Venmo via Braintree
ACH Payments via Braintree
Authorize.net
Authorize.net Direct Integration
ACH Payments via Authorize.Net
Authorize.net via Spreedly
PayPal Payment Services
PayPal Express Checkout
PayPal Payflow Pro
PayPal Payments Pro
PayPal Commerce
GoCardless
Open Banking via GoCardless
Razorpay
Razorpay Netbanking and UPI Processing
Razorpay RBI e-Mandate Impacts
Checkout.com
Checkout.com - ABC to NAS Migration
SEPA payments via Checkout.com
ACH payments via Checkout.com
Bancontact via Checkout.com
Sofort via Checkout.com
Apple Pay via Checkout.com
dLocal support for Latin America (LATAM) cards
Mollie
SEPA Payments via Mollie
iDEAL via Mollie
Bancontact via Mollie
Sofort via Mollie
BlueSnap
BlueSnap Direct Integration
SEPA Payments via BlueSnap
ACH Payments via BlueSnap
Google Pay via BlueSnap
BlueSnap via Spreedly
CyberSource
CyberSource Direct Integration
CyberSource via Spreedly
Global Payments
QuickBooks Payments
Worldline Online Payments(formerly Ingenico)
Worldline Online Payments (formerly Ingenico) Direct Integration
Worldline Online Payments ePayments via Spreedly
Worldpay
Worldpay via Spreedly
Worldpay US eCom
WorldPay Direct Integration
Bank of America
EBANX
Pay.com
BluePay
Sage Pay
Paymill
Bambora (formerly Beanstream)
E-xact Direct Integration
Orbital (Chase Paymentech)
Pin Payments
Moneris
Elavon
Network Merchants Incorporated (NMI)
eWay Rapid
dLocal
Ecentric
Windcave
Metrics Global
Nuvei
Fraud Management
Adyen RevenueProtect
Stripe Radar
Offline Checkout
Offline Checkout
Transaction Sync and Invoice Mapping
Dangling Transactions
Needs Attention Transactions
Dunning
Dunning v1
Offline Dunning v1
Payment Retries with FlexPay
Others
Custom Payment Methods
Payment Initiator Parameter
PSD2 and Strong Customer Authentication
RBI e-Mandate
RBI Tokenization Regulations
Chargeback Management
Configuring Chargeback Management
Chargeback Notifications
Chargeback FAQ
Transaction Descriptors
Visa Trial Rules
Mastercard Trial Rules
Co-badged Card Compliance
Articles & FAQ
Hosted Capabilities
Overview
Hosted Checkout
Integration Options
Embedded Checkout
Features
Checkout Layout Customization
Returning user management
Checkout One-Time Payments
Checkout Without Payment Details
Single step checkout
Skip cart
Recover Abandoned Carts
Configuring Checkout
Configuring Fields and Labels
Checkout Layout - Feature Comparison
FAQ
Hosted Self-Serve Portal
Integration Options
Chargebee Self-Serve Portal
Portal Features
Chargebee Widgets
Hosted Pages Features
Custom Domain
Quantity Restrictions
Analytics
Google Analytics
GA4 for Full Page Checkout
GA4 through GTM (Full Page Checkout)
GA4 for In-App Checkout and Portal
GA4 through GTM (In-app Checkout)
Additional Hosted Pages
Pay Now
Extend Subscription
Manage Payment Sources
Payment Components ✨
Pricing Table
Launching a Pricing Table
Customizing a Pricing Table
Frequently Asked Questions
Managing payments with ChargebeeJS
Mobile-Optimized Hosted Pages
Articles & FAQ
Site Configuration
Users & Roles
Chargebee Notifications
Custom Fields & Metadata
Metadata
Custom Fields Vs. Metadata
Approvals
Enable and Configure Approval Rules
Manage Approval Requests
Mandatory Fields
File Attachments & Comments
Advanced Filter Options
Multicurrency Pricing
Supported Currencies
Multi-decimal Support
Configuring Reason Codes
Events and Webhooks
Webhook Settings
API Keys
Time Zone
Time Machine
Transfer Configurations
Articles & FAQ
Multi Business Entity
Multi Business Entity Overview
Limitations and Feature or Integration Support in Multi-Business Entity
Multi Business Entity Invoices
Multi Business Entity Taxes
Multi Business Entity Notifications
Multi Business Entity for Oracle NetSuite
Multi Business Entity for Xero
Multi Business Entity for Sage Intacct
Multi Business Entity for QuickBooks
Multi Business Entity Salesforce
Steps for Migration
Multi Business Entity Reports and Analytics
Multiple Business Entity Offline Payments
Multi Business Entity Smart Routing
Multi Business Entity Transfer Configuration
Best Practice to Use API Keys for Multi Business Entity
Frequently Asked Questions
Customer Transfer Overview
About Resources and Managing Associated Workflow Processes
Data Management Actions
Getting Started with Customer Transfer
Data Management Navigation
Integration and System Impacts
Customer Transfer FAQs
Articles & FAQ
Mobile Subscriptions
Overview
Managing In-app Purchases with Chargebee
Omnichannel Subscriptions
Apple App Store
Mobile Subscriptions (Legacy)
Legacy Vs New Solution
What do you need to know
What are the Limitations
Apple App Store
Integrate App Store Connect
Configurations & Historic Data Processing
One Time Purchase
Unlink App Integration
Google Play Store
Connect Play Store with Chargebee
Google Play Store Notifications
Google Play Store Product Import
One Time Purchase
Unlink Play Store Integration
Google Play Store Sandbox Configuration
Chargebee’s Solution for Implementing Billing Library 5.0
Multiple Apps Connection
Frequently Asked Questions
Reports and Analytics
RevenueStory
Reports Explorer
Custom Fields in RevenueStory
Report Builder
Working with Reports
Data Sources
Sample Reports
RevenueStory vs Classic Reports
Monthly Recurring Revenue (MRR)
RevenueStory Powered vs Classic dashboard
Metric Description
Accounting
Acquisitions
Billing & Taxes
Churn
Classic
Collections
Customer
Customer Insights
Leakage
Order
Premium
Receivable
Recurring Revenue
Retention
Subscriptions
Transactions
Home Dashboard
Vanity Metrics Bar
Charts
Flexible MRR vs. Regular MRR
Legacy Reports
Classic Reports
Daily Report via Email
FAQs for Classic Reports Sunset
Frequently Asked Questions
Articles & FAQ
Integrations
Sales
Chargebee Salesforce Integration
Chargebee Salesforce (v1.41+)
Salesforce Installation Guide
Salesforce Integration Guide
Chargebee Actions in Salesforce
Salesforce Field-Mapping
Chargebee Salesforce CPQ
CPQ Integration Setup Guide
Chargebee actions in Salesforce CPQ
CPQ Integration Field Mapping
Release Notes
HubSpot Quote-to-Cash
Quote-to-Cash Configuration
Quote-to-Cash Chargebee Actions
Quote-to-Cash Field Mapping
HubSpot Legacy to Quote-to-Cash Migration
Release Notes
HubSpot
HubSpot Configuration
Chargebee Actions in HubSpot
HubSpot Release Notes
HubSpot FAQ
Troubleshooting Sync Errors
Pipedrive
Configuring the Integration
Field-Mapping for Pipedrive
Customer Support and Success
Groove
Freshdesk
Zendesk
Intercom
Intercom Inbox
Finance
QuickBooks Online
Configuring QuickBooks
Record Mapping in QuickBooks
Customer Mapping
Reconciling Chargebee Invoices with QuickBooks
Reconnecting QuickBooks to Chargebee
Objects and Fields Mapped between Chargebee and QuickBooks
QuickBooks custom field mapping
Quickbooks common sync errors
Xero
Configuring Xero
Record Mapping in Xero
Xero Customer Mapping
Sync Log Dashboard for Xero
Reconciling Chargebee Invoices with Xero
Xero common sync errors
Sage Intacct
Pre-implementation Settings in Sage Intacct
Configuring Sage Intacct
Record Mapping in Sage Intacct
Sync Log Dashboard for Sage Intacct
Sales Order Invoice object mapping
Accounts Receivable Invoice object mapping
Oracle NetSuite
Setting up Token-based Authentication in NetSuite
Configuring Oracle NetSuite
Record Mapping in Oracle NetSuite
Configuring Multiple General Ledger (GL) Accounts in NetSuite for Discount Mapping in Chargebee
Sync Log Dashboard for NetSuite
Tax handling in Chargebee - NetSuite Integration
Objects and fields mapped between Chargebee and NetSuite
Common sync errors in Oracle NetSuite
Tax
Avalara
AvaTax for Sales
AvaTax for Communications
Anrok
Vertex
Taxamo
Vertex Validator
Kintsugi
Marketing
Refersion
Zapier
Case Study- Chargebee as a Trigger
Case Study- Chargebee as an Action
Stitch
Collaboration
Slack
Twilio
Contract Management
PandaDoc
GetAccept
Ecommerce Management
ShipStation
ShipStation Integration: Field-Mapping
BigCommerce
Articles & FAQ
Data Privacy & Security
Two Factor Authentication
SAML Single Sign-On
EU-GDPR
Consent Management
Personal Data Management
Compliance Certificates
HIPAA Configurations & Guidelines
PCI Recommendations and Integration Types
Articles & FAQ
Data Operations
Bulk Operations
Migration
Migrating Data
Migrating Cards
Self Migration
Articles & FAQ
Billing
Subscriptions
Articles & FAQ
Subscriptions Articles & FAQ
Metered Billing
How to set metered billing for a plan with base fee/without base fee? - PC 2.0
Is metered billing site level or can I customize it for a few plans alone?
What is the maximum number of usages that can be recorded for a subscription?
How to enable metered billing on PC 1.0?
Configuring metered billing - PC 2.0
My customer's invoice doesn't move to a pending state. Why?
How to send notifications for pending invoices?
Working with Subscriptions
What is the Jump to Section under Customer/Subscription details page?
Unable to create a subscription: "Cannot create the subscription as there is no valid card on file". How do I proceed?
How to move a subscription from one customer to another?
Collect first payment at a later date for a new subscription
Cancel Subscriptions
What happens when I schedule a cancellation?
How do I configure refunds during cancellations?
Can I reactivate a subscription by keeping the original term dates of the subscription in place?
Price Override
How can I customize prices for some of my plans?
Pause Subscriptions
How can we pause a subscription?
Can I cancel a paused subscription?
Events & Webhooks
How to retrieve a coupon Id from the subscription_created webhook event?
Where to find subscription event logs in Chargebee?
How do I get the subscription id from web-hooks during cancel subscription.
How to get notified of my customer's subscription renewal events in Chargebee?
Billing
How can I override unbilled charges for a specific customer?
Metered Add-ons not included in MRR calculations.Why?
Currency code error while using chargebee.UnbilledCharge.create API call
Does Chargebee support recurring billing?
Reactivation
Error: Reactivation date is incompatible with plan terms
Migration
How to migrate existing 1.0 quotes/subscriptions to 2.0?
Subscriptions Items
How do I index into tiers and retrieve tier prices (subscription.item_tiers not working
How to remove addons from a subscription via API in PC 2.0?
Why am I not able to find the existing plan price point in the list of plans while changing a subscription in my PC 2.0 site?
Can I configure multiple plans under one Subscribe button?
Discounts
What is flexible discounting or manual discounting?
Adding manual discounts while creating subscription
Currencies
Can I update the currency of an existing subscription in PC2.0?
Cancellations
How to filter the list the plans in cancelled state by source? Where can I view the source?
Gifts
Can a normal plan be subscribed as a gift plan?
Orders
How to automate orders in Chargebee?
Bulk Operations
How to perform a bulk operation to override subscription price for a specific plan?
Articles & FAQ