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If you're using Chargebee Billing with the multi-business entity(MBE) feature enabled, you can connect your sites and business entities with Salesforce to enhance data synchronization and business operations. Depending on your requirements, connections can be established at either the site level or the individual business entity level. With the MBE feature, you can manage multiple business entities within a single Chargebee site while maintaining seamless integration with Salesforce CRM. This capability allows better organization and mapping of your business entities in Salesforce, catering to businesses with diverse tax and regional requirements.
Site-Level Connection:
Multiple business entities can be linked to Salesforce simultaneously at the site level, sharing a common configuration.
Entity-Level Connection:
Each business entity can be connected to Salesforce independently, allowing for unique configurations per business entity.
If a connection is already established at the site level, entity-level connections will not be available.
To set up the integration and configure connections, follow the step-by-step instructions provided in the Chargebee-Salesforce integration guide.
The table below explains the supported and not supported business entities between Chargebee and Salesforce.
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Chargebee Setup | Salesforce Orgs |
Description |
Multi Business Entity Chargebee Site 1 Business Entity A Business Entity B |
Salesforce Org A | Single Chargebee Site with Multiple Entities mapped to a single Salesforce Org. |
Multi Site Chargebee Site 1 Chargebee Site 2 |
Salesforce Org A | Multiple Chargebee Sites mapped to a single Salesforce Org |
Multi Site Chargebee Site 1
Chargebee Site 2 |
Multi SFDC Org Salesforce Org A
Salesforce Org B |
Single Chargebee Site with Multiple Entities mapped to multiple Salesforce Orgs |