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Is it possible to use the Self portal for those customers who don't have the Contract Terms activated on their subscription?
Summary
In Chargebee, you will be able to create a subscription in contract only for the new customers. For an existing customer, you can create a new subscription and cancel the previous subscription.
To do this via API, use
Cancel the Subscriptions at the end of the renewal: Use the Cancel Subscription with end_of_term = true
Re-create the subscription with the Contract Billing fields Create a Subscription with the contract attributes.
You can allow your existing customers to manage their current subscription via a self-serve portal.
Note: 1.The Contract Terms feature is currently supported only in the In-app Checkout via API. 2.Contract terms once applied to a subscription, can not be removed from the subscription. 3.You can not pause a subscription that is created on contract terms.
To know more about Contract terms, click here.
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