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API Reference
Release Notes
Tutorials
Frontend Capabilities
Partner SPI
API Changelog
Customers Articles & FAQ
Configure Multiple Languages
How to allow end-user/ customer to choose a language in checkout/self service portal?
What is Localized in Chargebee?
How to translate the Save this payment method text on pay now link?
Language pack - upload error
After language translation, a few words on invoice are still in English. Why?
"Extra key :" error in the Language pack. How to resolve this?
I can't find a CSV file where I have all the key buttons' names and descriptions for checkout and customer portal?
Language Pack Error: Unwanted folder (Folder other than language folder)
How to edit the GoCardless Sepa mandate message on checkout?
How to translate the terms 'Invoice' and 'Paid' on an invoice?
How to download the language pack for Chargebee?
How to edit the default languages translations given in Chargebee?
How languages are set for customers in Chargebee?
How to set localized payment instructions for bank transfer?
Where to edit the tax rate description on the invoice PDF?
How to change the text of 'Update Payment Method' button on the email?
How to rename payment method on checkout?
How to rename 'Canceled' field subscription status on portal?
How can Danish Special characters be displayed in Chargebee?
I'm a merchant who wants to communicate in 'Japanese' with my customers, what should I do?
I'm a merchant who wants to use 'Spanish' for my customers, what should I do?
Managing Customers
Reminders and Follow-ups
Custom Email
Trial Management Emails
SMTP Configuration
Mail merge fields
Is there a way to include a link to update the payment details in the email notifications (V1)?
Is it possible for me to send different email templates for dunning retries with the V1 emails?
How to add Plan/Addon/Coupon specific contents in the Invoice Receipt email?
Is it possible for me to send different email templates for invoice due reminders with the V2 emails?
Is there a way to include a link to update the payment details in the email notifications (V2)?
How can I send payment link only to the customers subscribed without payment method?
The refund amount in 'refund initiated' email shows value as zero
How to add discounted plan price value in email notification?
Can I send a customised note on the email on subscribing to a particular plan?
How to use Merge(variable) Fields in Email notifications?
How to create the Merge(variable) fields in Chargebee?
How to change the date format of the mail merge fields in emails?
Renewal reminders mergevar-"Estimated charge on renewal"
Edit Notification
Payments & Credits Notification
Push to live
Update Customer
Customize Master Template
Multi-language support
Add Email Notification
Create Segments
Import & Export Data
Email Notifications
My customers are not receiving email notifications
Add customer or subscription specific details in the email content.
Button to cancel subscription within email notification
Can I customize the email templates available in Chargebee?
Can I send a customised note on the email on subscribing to a particular plan?
Customise new revenue alerts
Does Chargebee send follow-up emails after the subscription is cancelled?
How can I send payment link only to the customers subscribed without payment method?
How to add discounted plan price value in email notification?
How to add Plan/Addon/Coupon specific contents in the Invoice Receipt email?
How to edit invoice emails?
How to edit OTP email template?
How to include the payment link in quote email as a hyperlink?
How to personalize the emails being sent to the customers?
How to send an email notification with a link to update the billing address?
SMTP settings
Edit Master template
Create Notification
Configuration
Can I receive a copy of all/specific email notifications sent to customers?
Can we download the HTML file for each of our email templates?
Emails in Trial not working
Emails not being sent when manual changes are made to a subscription
Emails sent out to the customers are getting bounced due to this error - "5.2.2 : user is over quota". Why?
Error - Customer email id not present
Error: You have exceeded the character limit for the HTML field
How can I change the from address of the V2 email notifications on my Chargebee site?
How can I change the signature of my V2 email notifications?
How can I prevent emails from Chargebee bouncing for my customers?
How do I find out if emails have been delivered to the customer?
How do I perform an operation in Chargebee without triggering the corresponding email notification to the customer?
How do I stop getting the daily digest email?
How do we set up a payment reminder for failed payments?
How to add Pay Now link in emails?
How to change the sender's address while sending action emails
How to configure and customise email notifications for internal purposes?
How to configure emails for churning?
How to configure multiple customer emails on the Chargebee site?
How to configure return/redirect URLs in the checkout flow of Quote Acceptance in Chargebee?
How to delete an email notification?
How to delete Segments created by deleted user in Chargebee?
How to enable subscription changes email notifications?
How to get an email notification about a particular event?
How to not send the cancel subscription emails to subscriptions that have a cancellation scheduled?
How to notify the subscription extension to customers on email notification?
How to restrict trial email content for a 100% coupon customers?
How to send announcement to all the customers using Chargebee dashboard?
How to set up a reply-to email address in Chargebee?
How to stop receiving fraud monitoring email notifications from Chargebee?
How to translate the signature in Email notifications?
I want email notifications to be sent to additional contacts other than my customer. Is this possible?
I want to add the request payment method and subscription info to the cancellation follow-up email
Is it possible for me to send different email templates for dunning retries with the V1 emails?
Is it possible for me to send different email templates for invoice due reminders with the V2 emails?
Is it possible to disable the "Request Payment Method" email notification?
Is there a way to include a link to update the payment details in the email notifications (V1)?
Is there a way to include a link to update the payment details in the email notifications (V2)?
Is there a way to send a bulk email to all customers encouraging them to sign up to use the portal?
Is there an option to copy the V2 email notifications from the TEST to LIVE site?
My customers are not receiving email notifications
Subscription renewal reminder email shows incorrect (unchanged) upcoming subscription amount
The refund amount in 'refund initiated' email shows value as zero
What should I do with the "Review potentially fraudulent customers" email that I received from Chargebee
What would be shown in the Summary of Scheduled Changes email section?
What's the difference between Payment Succeeded and Invoice Receipt email notifications? Should I have both enabled?
Why am I getting the error "Cannot transfer Action emails module as there are some existing emails Scheduled to be sent"
Why am I seeing an upgrade button, when adding an email notification?
Why are the price details sometimes missing in the emails sent to customers?
Why can't I remove an email ID from Sender profiles in Chargebee?
Why does Standard email templates do not have email segmentation?
Why is the Pay Now button not showing up in the emails?
Why is the request payment method URL link not considering the '=' sign in the email notifications?
Will customers get notified of a manually scheduled cancellation?
Will the customer be notified if the subscription is cancelled immediately?
How can we configure reminder emails when a subscription renews?
How can you resend a failed email?
How do I email a "Quote"?
Multi Language Support
Mail Merge Fields
Logs
Overview
DMARC
Add Notification
Bulk Emails
Enable Email Notifications
Transfer Configuration
Stripe Radar
DMARC/SMTP
Email Logs
SMTP Settings
Subscription Cancellation
New Revenue Alerts
Domain Whitelisting
Customer details
Subscription Changes
Add Notification
Subscription Renewal reminders
Send test email
Zero-dollar pricing
HTML character limit
Emails bounced
Summary of Scheduled Changes
Edit Notification/ Enable Notification
Manage From Addresses
Chargebee Notifications
Import HTML Template
Payment Reminder Emails
Pay Now
Onboarding emails
Delete Email Notification
Email Template
Create segments
Segments
Disable Notification
Send Quote Email
Custom Emails
Bulk Operations
Activity Log
Events & Webhooks
Account Hierarchy