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2021-06-14T18:49:17Z

2025-02-12T08:23:20Z

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If I change the next billing date/time, on what basis is the charge/credit per time-unit calculated?

If I change the next billing date/time, on what basis is the charge/credit per time-unit calculated? 

If you extend the subscription, then the charge is calculated as follows:

Charge = (Plan price ÷ Number of days in the plan billing period assuming plan starts from the current date) x Number of days extended.

On the other hand, if you reduce the length of the subscription, credits are raised as follows:

Credits = (Plan price ÷ Total number of days in the current term of the subscription) x Number of days reduced.

Note: The above calculation is done to the millisecond if the billing mode set for Chargebee is millisecond-based

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