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Subscriptions Articles & FAQ

mobile, app, store, customer, information, Shared

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2023-03-03T10:57:23Z

2025-02-12T08:24:36Z

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Is there any customer information shared while using App Stores?

Is there any customer information shared while using App Stores? 

This article covers

Which information about customers will be submitted from the app stores?

Solution

The App store doesn't share any customer details but in the receipt shared by Apple, we will have the plan ID and the expire_date information. Thus in Chargebee, we will have the plan ID, next billing date & cancellation information from the App store.

However, the store doesn't provide any information on Customers like customer names or email IDs. So you would need to update the customer record in Chargebee with this information.

Related Article:
Is it possible to receive Apple App Store notifications on my server first and then pass them to Chargebee?

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