Docs

Product Catalog Articles & FAQ
Plans
What are the improvements on the revamped item detail page on PC 2.0?
Editing a Plan's Pricing & Billing Frequency
Will a new plan price affect the existing subscriptions?
Is there any option to add a trial period for a subscription/plan?
How do I collect the setup fee upfront for a trial subscription?
How do I setup paid trial for my plans, in Chargebee?
What is the maximum duration of a trial period that I can offer using Chargebee?
Error : ChargeBee_InvalidRequestException
How do I create a zero-dollar or zero cost plan in Chargebee?
What happens when I delete a plan in Chargebee?
How to configure plans with different currencies in bulk?
Unable to remove trial for a plan
Unable to edit the free quantity in per-unit price plans
How to change plan pricing in PC 2.0?
How to configure trial period for a plan in PC 2.0?
Changing to a plan with different trial days
What is the difference between price override and differential pricing for addons/charges?
How to set up site wide billing frequency settings in Product Catalog 2.0?
How to create a Plan and view plan ID in PC 2.0?
How to create a plan in PC 2.0 with multiple currencies and billing frequencies?
I am unable to find the invoice name field while creating the plan.
Delete an item or item price in PC 2.0
Is it possible to change the ID of the plan on my Chargebee site?
How to define a product with fixed price for a specific number of units and then with a unit price??
Error:item_price_ids already applicable for item_type plan cannot be removed
What are pricing models available for plans, addons & charges in Chargebee?
What is the difference between price override and creating customer specific plans or addons?
How to find the plans that are associated with a feature using API?
How to combine and configure a per unit and flat-free pricing model?
Is it possible to have a single plan with different options for contract length such as 3 months, 6 months or forever?
How can I set the pricing of my plans to a discounted fee for the first month?
How do I get yearlong subscriptions where customer has to pay us monthly but for 12 months minimum?
Checkout error - "Your order has already been submitted successfully"
My customers are not able to reactivate their subscription
Redirect URL not working while integrating the plan using drop-in-script
Coupons
What are coupons sets?
How is coupon validity different from coupon duration?
How to create a Coupon in PC 2.0?
Bulk coupon code generator
Is it possible to limit the coupons only to certain plans via the UI?
How to find out list of coupon code‌s redeemed by the customer?
How to delete a coupon?
Difference between coupons and manual discounts
How to automatically apply coupon only to the first subscription of the customer during sign up?
How to add a coupon for a specific plans? - PC 1.0
How to apply a coupon while reactivating a cancelled subscription?
How to unarchive a coupon that was accidentally archived?
How to add a coupon for a specific currency or items on PC 2.0?
How to clone a coupon in PC 2.0?
Coupon not reflecting in the unbilled charges
How to add coupon to an existing subscription in PC2.0?
What are coupon codes/ coupon sets in PC 2.0?
How to apply coupons on a recurring basis?
How will the coupon code behave?
Applying multiple coupons and manual discounts to a subscription
How to offer coupons to multiple subscriptions of a customer at once?
What is the order type in which coupons are applied?
How to disable 'multiple coupons for a subscription'?
What does it mean when a coupon is marked as 'Exhausted'?
Error - coupon Id is 'already exists' while creating coupon
Why coupon redemption count is more than the coupons actually applied to the Subscription?
Coupon not included in proration calculation
How can I pass coupon directly to the checkout page, without the users having to enter it manually?
Coupons are not added to the pending Invoice
How my customer used the one-time coupon twice on the same subscription. How to prevent this from happening?
My customer is unable to edit coupons in an “in-trial” subscription
Is it possible to reuse the ID of an archived coupon?
Migration
How to enable Product Catalog 2.0? What are some key changes to note?
Will the plan ID be linked to the subscriptions in PC 1.0 be changed after the site is migrated to PC 2.0?
Can I move only selected plans and addons to PC 2.0?
Do we need to define our new 2.0 plan structure in the test environment and sync to live, or do we upgrade the live environment first and define plans after?
What impact will the PC 2.0 upgrade have on Xero / Quickbooks integration?
Is there a downtime during PC 1.0 to PC 2.0 migration or vice versa?
PC 2.0 migration -Your mapping spreadsheet does not make provision for tiered plans. How to record it?
What is the process for upgrading to Product Catalog 2.0? How long does the PC 2.0 migration take?
I have created plan/addon in the PC 1.0 live site after submitting the input template for PC 2.0 test site. What will happen now?
How can we test our code after the PC 2.0 upgrade on our Test Site?
Can we change the structure of our product catalog as a part of Product Catalog 2.0 migration ?
Product Catalog - 2.0 FAQs
Is it possible to override quantity and price of tiered/Volume/Stairstep plan in PC2.0?
Is it not possible to go back to PC1.0 post migration? Can new 2.0 subscriptions can co-exist with old 1.0 ones?
When we migrate the existing site to PC 2.0, does it migrate the already existing plans to the newer version?
Do all plans in the 1.0 live system need to be mapped to a 2.0 item price id i.e. even archived ones?
Advantages of Product Catalog 2.0
How can I check if my site is on PC 1.0 or PC 2.0?
Error: "The API endpoint is incompatible with the product catalog version. You are calling product catalog 1.0 API endpoint but you are using product catalog 2.0"