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Frequently Asked Questions 

Listed here are answers to some of the commonly asked questions about Chargebee Pricing Table.

Pricing Page Setup 

How can I show Addons and/or Charges on my pricing page? 

Currently, Chargebee Pricing Table does not support showing Addons or Charges on your pricing page. However, you can show Addons or Charges inside the Chargebee Checkout widget.

Pricing Page UI & UX 

How can we customize the colors of the pricing page? 

You have the option to customize every color on the pricing page. You can choose from one of the preset color templates or individually customize the five color elements. Customise colors of your pricing page.

Can I pre-fill my customer's email address or name in the Chargebee Checkout widget? 

Yes. To pre-populate customer details on the Chargebee Checkout Widget, you can use the functions setVisitor() , setBillingAddress() or setQuantity(). You can also control whether these fields should be editable by your customers or not.

I am using "Redirect to URL" option for the button behaviour. Can the pricing page automatically populate variables such as plan ID in the custom URL? 

Yes, you can append the following query parameters with your URL to populate variables:

  • {{item.billingSystemId}} [This will populate the item ID from Chargebee]

  • {{price.billingSystemId}} [This will populate the item price ID from Chargebee]

  • {{quantity}} [This will populate the item quantity selected by the visitor via the quantity slider]

  • Additionally, if you are using the function setVisitor() to pass certain visitor information such as Name, Email etc, you can also append the visitor variables in the URL, for eg: {{visitor.email}} or {{visitor.customFields.cf_name}} . Click here to know the full list of fields present within the visitor object that you can append as query parameters.

Example URL

http://www.chargebee.com/?item=%7B%7Bitem.billingSystemId%7D}&price={{price.billingSystemId}}&email={{visitor.email}}&name={{visitor.firstName}}

Note

All the variables are case sensitive. Ensure to include them in the exact capitalisation mentioned above.

Pricing page is not able to redirect the users to a specific URL after a successful checkout. How can I solve this? 

You need to set up redirection individually for every plan within your product catalog. You can set a redirect URL for each of your plans by navigating to Chargebee Billing > Product Catalog > Plans.

Compliance & Security 

What is the pricing for Chargebee Pricing Table? Is it included in my existing Chargebee contract, or is it priced separately? 

All features of Chargebee Pricing Table is currently available for all users for free.

Where is the pricing page hosted? 

The pricing pages and associated data are stored in Chargebee servers in a US Datacenter. Note that all data relevant to your pricing pages will be stored in the US data centre irrespective of your data hosting region.

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