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Metric Description 

The Metric Description home page serves as a centralized resource for understanding the diverse metrics available within RevenueStory. Each metric provides actionable insights into specific aspects of your business performance. Whether you're analyzing customer retention, tracking revenue trends, or managing billing and collections, this comprehensive repository ensures clarity and consistency in interpreting your data.
To help you navigate easily, the metrics are organized into the following sections:

  • Accounting: Metrics related to financial accounting, reconciliation, and reporting.
  • Acquisitions: Insights into new customer acquisition and related trends.
  • Billing & Taxes: Covers metrics tracking invoicing, billing success, and tax calculations.
  • Churn: Provides details on customer cancellations and revenue losses.
  • Classic: Metrics from the legacy version of RevenueStory.
  • Collections: Tracks payment collection efficiency and outstanding receivables.
  • Customer: Focuses on customer demographics, behaviors, and segmentation.
  • Customer Insights: Provides deeper analysis of customer behavior, preferences, and engagement trends to inform strategic decision-making.
  • Leakage: Highlights revenue leaks due to failed payments or other causes.
  • Order: Tracks orders and purchase behavior.
  • Premium: Exclusive metrics available to premium plan users.
  • Receivable: Focuses on accounts receivable and outstanding invoices.
  • Recurring Revenue: Monitors recurring revenue streams and growth.
  • Retention: Measures customer retention rates and associated metrics.
  • Subscriptions: Provides a breakdown of subscription plans and trends.
  • Transactions: Tracks payment and refund activity.

Articles & FAQs 

How can I see the retention rate of my subscriptions or the LTV of my customers?
ARPU report discrepancy
Why is the display name inconsistent in the renewal report?
How to export the subscription count report from Chargebee?
How Deferred Revenue Movement Calculation is done from the Account summary report(Month on Month)?
What are the various metrics available in Revenuestory and how do I add them to the dashboard?
How is the Lifetime value metric calculated in Revenuestory?
What is Net Cash Flow / Gross Cash Flow Payments in Revenue Story?
What is Receivables/ Aging in Revenue Story?
What is total billing in RevenueStory?
What is Churn Breakdown by Activation Date metric in RevenueStory?
What is Churn Breakdown by Signup Date metric in RevenueStory?
What is Active Subscriptions by Plan metric in RevenueStory?
What is Activations by Plan metric in RevenueStory?
What is Activations metric in RevenueStory?
What is Activations by Sales Agent metric in RevenueStory?
What is Dunning Status Summary metric in RevenueStory?
How to generate a recurring billing details report and the status of the payments?
What is Average Revenue Per Paid Subscription metric in RevenueStory?
What is Activation by Acquisition Channel metric in RevenueStory?
What is Average Revenue per Paid Subscription by Customer Type metric?
What is Average Revenue Per Paid Subscription by Country metric in RevenueStory?
What is Average Revenue per Paid Subscription by Acquisition Channel metric in RS?
What is Average Revenue per New Subscription metric in RevenueStory?
What is Average Revenue per Churned Subscription metric in RevenueStory?
What is Average Revenue Per Subscription (Overall) metric in RevenueStory?
What is CMRR - Monthly metric in RevenueStory?
How is 'Cards about to Expire' metric calculated in RevenueStory?
How is Average Revenue Per Subscription metric calculated in RevenueStory?
How is Net Billing by Sales Agent metric calculated?
What is Net Cashflow by Sales Agent metric in RevenueStory?
What is Total Active Paid Subscriptions metric in RevenueStory?
What is Revenue Leakage Summary in RevenueStory?
What is Total Subscriptions By Plan metric in RevenueStory?
What is Total Subscription Quantity by Plan or Addon metric in RevenueStory?
What is Total Subscription Quantity metric in RevenueStory?
What is Total Subscriptions in Trial metric in RevenueStory?
What is Total Active Subscriptions and Total Active Subscription by Customer Type metric in RevenueStory?
What is Subscription Retention Cohort By Activation Date metric in RevenueStory?
What is Paid Subscription Lifetime by Acquisition Channel metric in RevenueStory?
What is Lifetime Value of a Paid Subscription by Customer Type metric in RevenueStory?
What is Lifetime Value of a Paid Subscription by Business Type metric in RevenueStory?
What is Paid Subscription Lifetime metric in RevenueStory?
What is Trial Conversion Rate by Plan metric in RevenueStory?
What is Trial Conversion Rate metric in RevenueStory?
What is Total Write Off metric in RevenueStory?
What is Gross Cash flow by Gateway metric in RevenueStory?
What is Gross Cashflow by Payment Method metric in RevenueStory?
What is Net Billing metric in Revenue Story?
What is Paid Active Subscriptions by Plan metric in RevenueStory?
What is Plan Movement Report in RevenueStory?
What is Quick Ratio metric in RevenueStory?
What is Receivable Summary in RevenueStory?
What is Recurring Cashflow metric in RevenueStory?
What is Total Customers metric in RevenueStory?
Recurring Addon Revenue Summary in RevenueStory
How do I see the total billing segmented by country?
How to check the average revenue report for a specific subscription - RS?
Why expected revenue is less than received?
How do we generate the number of new and renewal subscriptions created report month on month?
Total Signups - RevenueStory metric
When looking at weekly metrics in chargebee - what are the days that are included for the week?
How can we collect a report related to Refunds and Credit Notes?
I want to create a report for tax rates applied on invoices, with tax jurisdiction names, tax rates, and tax amounts. How can I achieve this?
How to get Account Statement Report By Customer/Subscription?
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