SEPA Payments via BlueSnap 

Introduction 

Single Euro Payment Area (SEPA) is a unique euro payment area that establishes an integrated European market for payment instruments. The aim of SEPA is to ensure that payments within Europe take place as simply and effectively as those within a single country.

Chargebee allows you to configure SEPA Direct Debit payments using BlueSnap. To accept SEPA payments using Chargebee, you must have a bank account linked with BlueSnap. With this integration, you will be able to process recurring payments automatically as well.

Configure SEPA payments via BlueSnap 

Complete the steps below to configure your Chargebee account to accept SEPA Direct Debit payments using BlueSnap:

1. Activate SEPA Direct Debit payment for your BlueSnap account. Read more about this here .

2. Login to your Chargebee site and configure the BlueSnap gateway.

3. After configuration, click Settings > Configure Chargebee > Payment Gateway > BlueSnap.

4. Enable Direct Debit (SEPA) to configure Direct debit payments for European customers.

   

5. Enter the following details on the SEPA Configuration page shown below:

   • Enter the mandatory Creditor name and Email.The Creditor name is necessary to create an authorization agreement. An authorization agreement authorizes the biller to collect funds from the customer's bank account.

   • According to the European payment council, when you enable SEPA Direct Debit payments for customers, an authorization agreement should be available for the customer to view and confirm the mandate. Read more   on this.

     

   • NOTE: The mandate creation and pre-payment notification emails will be sent from Chargebee by default. You cannot disable or edit these notifications.

6. Select customers to whom you wish to display the direct debit payment method in the Checkout and self-serve portal. Select the necessary option from Display Direct Debit as a payment method for drop-down list. Available options are:

   • All your customers - This option allows all your customers (including new customers) to pay via SEPA irrespective of whether the Allow customer to pay via their bank account option is enabled on the customer's details page.
   • Customers with Direct Debit payments Enabled.
     

7. Click Apply to save your changes.

Limitations 

1. If there are three consecutive payment failures using the direct debit payment method, it will be marked as invalid in Chargebee. In such cases, you should remove the existing payment method and ask your customer to add a new one.
2. A SEPA transaction settlement takes around 5-6 days and BlueSnap does not allow a new transaction request unless the previous one is settled. Due to this limitation, we do not support weekly and daily subscriptions with SEPA.
3. Customers cannot delete a payment method if the subscription(s) is in the Active state. However, they can delete the payment method if the issuer cancels the mandate upon request, the subscription will be canceled eventually.