Docs
Scope
How to override parent-child relationships on the subscription level?
Do we have an option to change the account hierarchy relationship?
Summary
You will be able to override the site-level account hierarchy set at the subscription level. This feature is useful in the case where a parent can manage one or more subscriptions and other subscriptions can be managed by the child account.
Prerequisite: Your account settings should allow overriding at the customer level.
To update the Account Hierarchy settings, Go to Chargebee Dashboard
Settings
Configure Chargebee
Billing LogIQ
Customers & Subscriptions
Account Hierarchy
> Allow override at customer level
Click Apply
Solution
How to override account hierarchy at subscription level:
After you have configured the account hierarchy settings, please go back to the customer account. If the customer has multiple subscriptions, please follow the below steps:
Select one of the subscriptions for which you like to modify the hierarchy.
After you are on the account hierarchy page, on the right side of the page you will have an option of “Override Relationship” as shown below:
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