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Multiple Customers to a Subscription

When removing the scheduled cancellation for a subscription, you will have to select the number of Billing Cycles

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2021-06-21T19:03:28Z

2021-06-21T19:03:30Z

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Is it possible to add multiple customers to a single subscription

Is it possible to add multiple customers to a single subscription 

Scope

  • Can I assign more than one customer to a subscription?
  • Why can't I add multiple customers to a subscription?
  • Can I share a subscription with multiple customer accounts?

Summary:

It is not possible to have multiple customers in Chargebee attached to a single subscription record. Customers and subscriptions have a direct relationship with each other.

Every subscription record has a unique ID that is directly linked to a customer ID. You can learn more about the different data objects in Chargebee and how they’re linked to each other here.

Depending on your use case and requirement, one way to allow multiple customers access to a single subscription is by using Account Hierarchy. This feature allows you to establish a Parent <> Child relationship between customer records and accordingly grant access to the subscription.

Note

Account Hierarchy is only available as part of the Enterprise plan.

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