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The total value of all credit notes written off during a specific period.
Explanation of metric
The total value of credit notes with Reason Code as Write Off. In Chargebee to write off an invoice involves issuing a credit note against the invoice and marking the reason code as Write Off. Upon doing the same the write-off amount is updated against the relevant invoice.
How it's measured
Articles & FAQTotal Write Off = Total value of Credit Notes generated with reason code WRITE_OFF and status not as VOIDED.
Reading
Down: Good
Interpretation
It is the same as bad debts in sole proprietorship businesses and other businesses. It takes place on the debit side of the income and expenditure account. If the written-off amount is recovered then it will show up on the credit side.
The metric gives the total value of credit notes with reason code as a write-off. In Chargebee, to write off an invoice involves issuing a credit note against the invoice and marking the reason code as Write Off. Upon doing the same, the write-off amount is updated against the relevant invoice.
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