Docs

Integrations Articles & FAQ

sync error, xero, Price List Item Code, 30 characters

Xero sync error - Price List Item Code must not be more than 30 characters long.

This error shows up when the plan ID is greater than 30 characters. In such cases, you will need to

461783

2021-02-17T11:50:08Z

2024-10-21T12:14:29Z

651

0

0

249740

Xero sync error - Price List Item Code must not be more than 30 characters long.

Xero sync error - Price List Item Code must not be more than 30 characters long. 

Scope

Sync errors in invoices - [Xero] 1) Price List Item Code must not be more than than 30 characters long.

Summary

This error shows up when the plan ID is greater than 30 characters. In such cases, you will need to provide the SKU for the plan instead, which will be considered over the ID and the plan will sync through, thus resulting in the associated invoice and credit note going through as well. You can update the SKU through Product Catalog > Plans > Edit the plan > Under the Accounting Information section, fill the SKU/Alternative Name field > Update Plan.

Related Articles 

How to install the Google Chrome Extension for Xero/Quickbooks Reconciliation?
Xero sync error - Payments can only be made against Authorised documents & Payment amount exceeds the amount outstanding on this document.
Where can I see the details for bad debt?
Xero Error : Account code '0000' is not a valid code for this document.
Configuration errors and their resolution for Xero
How to match invoices report to a line item report?
Xero sync errors - A currency rate must be specified
Xero - How to connect two Chargebee sites to one Xero account (Internal)?
Xero - Why is the round off amount so large?
The contact number XXX is already assigned to another contact. The contact number must be unique across all contacts.
The TaxType code 'X' cannot be used with account code 'Y'
How to map existing customers in Chargebee to existing customers in Xero/Quickbooks/NetSuite?
Xero app show error: The chart of account mapping for the plan/addon is not configured‌
Xero Sync Error - Invoice number must be unique
What is Default Sales Tax in Xero integrations?
"[Xero] 1) You have reached the limit of invoices you can approve" while syncing invoices
How to check the lock date in Xero?
Authentication for this Chargebee to Xero connection has expired. Click 'reconnect' to resume data sync
Plan level tracking categories in Xero
Error - Xero 1) Account must be valid. 2) Tax rate must be valid
Why is the round-off amount so large in Xero?
Adding additional email addresses to the customer card in Xero
Save option greyed out while trying to change account mapping on Xero.
Base Currency difference for Chargebee and Xero
Was this article helpful?
Loading…