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orders, cancel, subscription, unfulfilled order, refund
26328063
2021-06-14T20:50:09Z
2025-02-12T08:23:23Z
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I'm cancelling a subscription, how can I ensure that the unfulfilled orders alone are refunded?
When a subscription is canceled, all queued orders that have shipping dates in the future get canceled automatically. Since Chargebee does not readily support delivery-based proration, choose Don't issue credits for the unused period while canceling the subscription. Then, do one of the following:
With the help of "The line items' billing period on the invoice" settings, the service period for the line items in the credit notes will be the same as their respective billing periods on the invoice.
Navigate to Settings > Configure Chargebee > Billing LogIQ > Billing & Invoices > Set default service period for credit note line items. Please refer to this link for more information.