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How do I find failed webhooks and resend them?
Webhooks fail for a number of reasons: Timeouts, Unauthorized access, when requests are redirected,
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2020-09-05T07:36:27Z
2020-09-05T07:36:27Z
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How do I find failed webhooks and resend them?
My webhook failed. But I couldn't see any failed events on my Chargebee site.
How to resend a failed webhook event?
Summary
Webhooks fail for a number of reasons: Timeouts, Unauthorized access, when requests are redirected, etc. To know more about this, refer to this article.
A webhook failure in Chargebee can be identified with the below options:
Option |
How to resolve it? |
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Check the reason for the last call failure and resend the webhook |
Note: If you do not find any webhook listed under Events, the webhook will be rescheduled later as per the retry schedule
Here's the screenshot of the filter you can apply directly from Chargebee Dashboard, Logs > Events,
Chargebee's Leap UI : Logs > Events
To resend a failed webhook,
Make sure you have resolved the errors (or) updated the webhook credentials and
Choose the webhook that failed (refer to the above image)
Go to Resend webhook from the Actions panel to the right
Click Select webhook
Click Resend