Docs

Payments Articles & FAQ

error, authorize.net, charge failed, failure, payment, transaction, Bill to zip

Charge failed E00027 - Authorize.Net

How to solve the E00027 Bill to Zip error on Authorize.Net

461783

2016-06-30T08:49:20Z

2024-08-30T10:35:48Z

2939

2

1

219987

Error: Charge failed E00027 Bill to Zip/Postal Code is Required. What's going on?

Error: Charge failed E00027 Bill to Zip/Postal Code is Required. What's going on?

Begin by checking your form fields: Account » Settings » Payment forms » Form fields

If any of the fields in your form fields page are marked 'required', Authorize.Net will not process payments without the information they solicit, instead it will generate an E00027 error (as shown in the screenshot below). To successfully charge customers using the Chargebee interface make sure the Zip Code box is not marked as required.

Related Articles 

Error: E00027 Payment collection failed/payment has been declined. What’s going on?
Error: E00007 User authentication failed due to invalid authentication values. What’s going on?
Error: card declined by issuer. What’s going on?
Authorize.Net Error: User authentication failed due to invalid authentication values
Error: street address and postal code do not match. What's going on?
Can I configure when payment batches are submitted for settlement? If yes, how can I do it?
My customers have received payment notification emails but I have not enabled email settings on Chargebee. What’s going on?
How long will a payment done via ACH Direct Debit take to reach my account?
Error: You do not have permissions to call the transaction details API/Transaction details not enabled. What’s going on?
Error: The market type is invalid/Transaction of this market type cannot be processed on this system. What’s going on?
How to start the migration of direct integration with Authorize.net?
First name and last name fields for customers are empty in Authorize.net. Why?
Is there a downtime scheduled during the migration of Authorize.net from Spreedly?
What if I have issues with the migrated cards data from Spreedly to Authorize.net?
Why do I still need to enable Transaction Details API?
Will Authorize.net Direct be used as the default gateway?
What should I do upon receiving the - “[Chargebee] Authorize.net account is not active” email
Can I continue to use the Authorize.net integration Spreedly?
How long will the migration of cards from Spreedly to Authorize.net take?
What are benefits of migrating to authorize.net direct integration for my business?
Was this article helpful?
Loading…