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Scope
When trying to send manual emails (quotes, update payment method, send invoice, send credit note or custom emails), email is not sent.
Error: Operation not supported in site view when trying to send manual emails.
Solution
When you try to send manual emails such as
Update Payment Method
Collect payment
Send Invoice
Send Credit note
Send quote
Request 3D secure payment authentication
as well as custom emails from the subscriptions index page or the customers' index page,
you may get the error 'Operation not supported in site view' when you have multi-entity enabled.
This happens when you have multi-entity feature enabled for your sites. Manual emails cannot be triggered from the site view on the details page. You need to switch to the corresponding entity view to send the manual emails.
Click the switch icon in the left navigation menu to view a list of entities.
Select the entity to access from the list that displays
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