Docs
Scope
My Import data format is different from the exported format in Chargebee?
How can I perform bulk updates for existing customers and items?
is it possible to export the plans we have entered to make sure we structure a new import correctly?
How can I export subscriptions in the import format?
Can we export customers on the same import format?
Solution
If you are to perform a bulk operation for existing data from Chargebee you may have to export the data from Chargebee and update those data to the import sheet from Bulk Operations. Earlier the export data format and import data format varied which involves a lot of manual intervention. With the new enhanced Export file option, you can either export a file using Download Data or use Download import-friendly file from Settings > Import & Export Data > Export Data > Product Catalog.
Note: That this is available only on PC 2.0 leap UI
This way, you can simply export or download the file in the same import format and upload this sheet by updating the details.
This option is also available under the Customer and Subscription Index page.
Subscription Index Page
Customers Index Page
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