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Intercom tracks customer interaction with the chat box as a conversation inside Inbox. You can choose to install apps on your Inbox based on the resources you need for interacting with your customers.
Chargebee for Inbox app allows support executives to view the subscription and invoice details of the customer they are conversing with, right in Intercom's Inbox. This eases the support executives' work and helps them in providing an improved customer experience.
This feature does not support Chargebee's role-based restrictions. Anyone having access to your Intercom Inbox can access Chargebee for Intercom Inbox.
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