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2021-11-12T08:50:04Z

2025-02-12T08:23:43Z

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Salesforce Error - Chargebee site linked with the account is different from Pricebook’s Chargebee site

Salesforce Error - Chargebee site linked with the account is different from Pricebook’s Chargebee site 

Scope

Salesforce error while creating a subscription

Summary

This error happens when you try to create a subscription via Salesforce when there is already a Chargebee site associated with the account but the opportunity is mapped to a Pricebook that is associated with a different Chargebee site. This can be resolved by changing the Pricebook to the Pricebook that is associated with Chargebee as it has CB site populated

Solution

While performing create a subscription / Manage CB Products the merchant might get the error “Chargebee site linked with the account is different from Pricebook's Chargebee site”

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