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Is it possible to stop fraudulent emails sent out to a full group of people?
I want to disable fraudulent emails that I receive daily due to some spam/fraud issues that we're dealing with in Stripe. How to do this?
Summary
Stripe collectively analyses transactions using fraud monitoring algorithms(Stripe Radar), which is emulated by Chargebee, whenever a suspicious transaction is detected, Chargebee triggers a notification to merchants to take necessary action.
These emails can be configured to be sent to members in your organisation.
Info: Stripe classifies them as fraud/safe transactions and communicates the same to Chargebee. This information is then passed on to merchants via emails.
Click here to know more about Chargebee's fraud monitoring.
To enable the feature which displays the details of a suspicious customer in your Chargebee site, navigate to Settings >Configure Chargebee > Billing LogIQ > Fraud Monitor Settings and choose to Display alerts on fraud detection at customer level.
To disable Fraudulent monitoring emails or restrict sending it to a particular person/group, Go to Chargebee Dashboard,
Settings
Chargebee Notifications
Click Manage
Select email recipients
Click Apply Changes
You can toggle the switch to Disable the email notifications.
Chargebee's Leap UI
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