Docs
Scope
Organization Address not getting updated in invoices
Why do I see my old organization address in spite of adding a new address?
Summary
By default, the address of your organization can be added/updated on Business Profile, but there is a section that gives you a way to choose how it appears on the PDFs which is available under Invoices, credit notes, and quotes settings.
From this setting, If you have the address updated under Custom, then the address updated here takes precedence over the address updated under Business Profile to display the address on the PDF. To update the address either change the address format to the Single line, or Expanded from Custom by navigating from Settings > Configure Chargebee > Invoices, credit notes, and quotes.
Solution
To display the address of your organization on the customer invoices, you can add or update your organization address under Settings > Configure Chargebee > Business Profile.
Note that, if you have configured the inclusive tax rate under your tax settings, the organization address cannot be changed. This is because the tax rates are computed based on the organization's address country.
**%%% cbext
Articles & FAQ