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Summary
Apart from the customer's email address, there are other email contacts that can be added for specific email communication. The difference between the billing email and the billing contact email is as follows:
Billing Email: The email address that is part of the customer's billing address.
Billing Contact: The additional contacts that are added by checking the “Billing Contact” checkbox are called billing contacts. This email address will receive invoices and payment-related invoices.
Solution
Apart from customer email (the primary email address for the account), there are four kinds of email that can be added.
a) Account contact
b) Billing contact
c) Billing email
d) Account email
e) Shipping email
The billing contact is the email address that is added as a part of the customer's billing address.
Below is a screenshot for your reference.
This is different from the customer's email address.
All email notifications from Chargebee on the occurrence of the respective event are sent to the customer's email address.
Now Chargebee also provides you with a feature to add additional email addresses to a customer called “Additional Contacts” and this option is available under the Customer Details page.
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