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Getting Started
Overview
Chargebee Billing Data Centers
Object Relationship Model
Understanding Sites
Developer Resources
Chargebee Tech Glossary
Articles & FAQ
Implementing Chargebee
Implementation Guide
Go-live Checklist
Product Catalog
Upgrade Product Catalog
Product Catalog Overview
Plans
Addons
Applicable Addons
Coupons
Coupon Sets
Articles & FAQ
Subscriptions
Working with Subscriptions
Next Billing Date
Trial Management
Trial Period for Addons
Price Override
Pause Subscription
Subscription Cancellation
Reactivation
Gift Subscriptions
Managing Contract Terms
Billing
Billing Mode & Proration
Calendar Billing
Calendar Billing Configuration
Metered Billing
Unbilled Charges
Net D
Orders
Order Scheduling
Payments, Credits & Impacts on Orders
Orders: Legacy version
Create Single Order with Multiple Items
Manual Orders Deprecation
Articles & FAQ
Customers
Managing Customers
Account Hierarchy
Email Notifications
Email logs
SMTP Configuration
Mail Merge Usage
Sending Manual Emails
DMARC Regulation
Domain Authentication
Branding
Configure Multiple Languages
Supported Locales
Changing App Language
Articles & FAQ
Invoices, Credit Notes and Quotes
Invoices
Invoice Operations
Customizing Invoices
Invoice, Credit Note & Quote Numbering
Advance Invoices
Purchase Order Number
Consolidated Invoicing
Charges
Refunds
Invoice Notes
Credit Notes
Quotes
Transactions
Articles & FAQ
Taxes
Overview
Configuring Taxes
Country-specific Taxes
Australian GST
Canadian Taxes
Indian GST
UK VAT
EU VAT
Handling Brexit Impacts
Brexit FAQs
New Zealand GST
US Sales Tax
Tax in Other Countries
Articles & FAQ
Payments
Payment Methods
Cards
Direct Debit
Bank Based Payments
Wallets
Amazon Payments
Vouchers
Payment Gateways
Chargebee Test Gateway
Stripe
ACH Payments via Stripe
SEPA Payments via Stripe
iDEAL via Stripe
Bancontact via Stripe
BACS via Stripe
BECS via Stripe
Apple Pay via Stripe
Google Pay via Stripe
Cartes Bancaires
Boleto Payments via Stripe
Automated Bank Transfer via Stripe
ACH Credit Transfer via Stripe
Sofort via Stripe
Level 2/3 Data Support
Stripe RBI e-Mandate Impacts
Adyen
ACH Payments via Adyen
SEPA Payments via Adyen
BACS via Adyen
iDEAL via Adyen
Bancontact via Adyen
Sofort via Adyen
Klarna Pay Now via Adyen
Online Banking Poland via Adyen
Apple Pay via Adyen
Google Pay via Adyen
PayPal via Adyen
Adyen Giropay
Braintree
PayPal via Braintree
Apple Pay via Braintree
Google Pay via Braintree
Venmo via Braintree
ACH Payments via Braintree
Authorize.net
Authorize.net Direct Integration
ACH Payments via Authorize.Net
Authorize.net via Spreedly
PayPal Payment Services
PayPal Express Checkout
PayPal Payflow Pro
PayPal Payments Pro
PayPal Commerce
GoCardless
Open Banking via GoCardless
Razorpay
Razorpay Netbanking and UPI Processing
Razorpay RBI e-Mandate Impacts
Checkout.com
Checkout.com - ABC to NAS Migration
SEPA payments via Checkout.com
ACH payments via Checkout.com
Bancontact via Checkout.com
Sofort via Checkout.com
Apple Pay via Checkout.com
dLocal support for Latin America (LATAM) cards
Mollie
SEPA Payments via Mollie
iDEAL via Mollie
Bancontact via Mollie
Sofort via Mollie
BlueSnap
BlueSnap Direct Integration
SEPA Payments via BlueSnap
ACH Payments via BlueSnap
Google Pay via BlueSnap
BlueSnap via Spreedly
CyberSource
CyberSource Direct Integration
CyberSource via Spreedly
Global Payments
QuickBooks Payments
Worldline Online Payments(formerly Ingenico)
Worldline Online Payments (formerly Ingenico) Direct Integration
Worldline Online Payments ePayments via Spreedly
Worldpay
Worldpay via Spreedly
Worldpay US eCom
WorldPay Direct Integration
Bank of America
EBANX
Pay.com
BluePay
Sage Pay
Paymill
Bambora (formerly Beanstream)
E-xact Direct Integration
Orbital (Chase Paymentech)
Pin Payments
Moneris
Elavon
Network Merchants Incorporated (NMI)
eWay Rapid
dLocal
Ecentric
Windcave
Metrics Global
Nuvei
Fraud Management
Adyen RevenueProtect
Stripe Radar
Offline Checkout
Offline Checkout
Transaction Sync and Invoice Mapping
Dangling Transactions
Needs Attention Transactions
Dunning
Dunning v1
Offline Dunning v1
Payment Retries with FlexPay
Others
Custom Payment Methods
Payment Initiator Parameter
PSD2 and Strong Customer Authentication
RBI e-Mandate
RBI Tokenization Regulations
Chargeback Management
Configuring Chargeback Management
Chargeback Notifications
Chargeback FAQ
Transaction Descriptors
Visa Trial Rules
Mastercard Trial Rules
Co-badged Card Compliance
Articles & FAQ
Hosted Capabilities
Overview
Hosted Checkout
Integration Options
Embedded Checkout
Features
Checkout Layout Customization
Returning user management
Checkout One-Time Payments
Checkout Without Payment Details
Single step checkout
Skip cart
Abandoned Carts
Configuring Checkout
Configuring Fields and Labels
FAQ
Hosted Self-Serve Portal
Integration Options
Chargebee Self-Serve Portal
Portal Features
Chargebee Widgets
Hosted Pages Features
Custom Domain
Quantity Restrictions
Analytics
Google Analytics
GA4 for In-App Checkout and Portal
GA4 through GTM (In-app Checkout)
Additional Hosted Pages
Pay Now
Extend Subscription
Manage Payment Sources
Payment Components ✨
Managing payments with ChargebeeJS
Mobile-Optimized Hosted Pages
Articles & FAQ
Site Configuration
Users & Roles
Chargebee Notifications
Custom Fields & Metadata
Manage Account Fields
Metadata
Custom Fields Vs. Metadata
Mandatory Fields
File Attachments & Comments
Advanced Filter Options
Multicurrency Pricing
Supported Currencies
Multi-decimal Support
Configuring Reason Codes
Events and Webhooks
Webhook Settings
API Keys
Time Zone
Time Machine
Transfer Configurations
Articles & FAQ
Reports and Analytics
RevenueStory
Reports Explorer
Custom Fields in RevenueStory
Report Builder
Working with Reports
Data Sources
Sample Reports
RevenueStory vs Classic Reports
Monthly Recurring Revenue (MRR)
RevenueStory Powered vs Classic dashboard
Metric Description
Accounting
Acquisitions
Billing & Taxes
Churn
Classic
Collections
Customer
Customer Insights
Leakage
Order
Premium
Receivable
Recurring Revenue
Retention
Subscriptions
Transactions
Home Dashboard
Vanity Metrics Bar
Charts
Flexible MRR vs. Regular MRR
Legacy Reports
Classic Reports
Daily Report via Email
FAQs for Classic Reports Sunset
Frequently Asked Questions
Articles & FAQ
Integrations
Sales
Salesforce (v1.38+)
Release Notes
Upgrading to Product Catalog 2.0
Upgrade and Migration Guide
Installation Guide
Integration Setup Guide
Chargebee Actions in Salesforce
Field-Mapping
Salesforce (v1.37)
Salesforce Release Notes
Integration Setup Guide
Opportunities & Subscriptions
Installation Guide
Chargebee Actions in Salesforce
Field-Mapping
HubSpot
HubSpot Configuration
Chargebee Actions in HubSpot
HubSpot Release Notes
HubSpot FAQ
Troubleshooting Sync Errors
Pipedrive
Configuring the Integration
Field-Mapping for Pipedrive
Customer Support and Success
Groove
Freshdesk
Zendesk
Intercom
Intercom Inbox
Finance
QuickBooks Online
Configuring QuickBooks
Record Mapping in QuickBooks
QuickBooks Customer Mapping
Reconciling Chargebee Invoices with QuickBooks
Reconnecting QuickBooks to Chargebee
Objects and Fields Mapped between Chargebee and QuickBooks
Quickbooks common sync errors
Xero
Configuring Xero
Sync Log Dashboard for Xero
Customer Mapping in Xero
Reconciling Chargebee Invoices with Xero
Xero common sync errors
Sage Intacct
Pre-implementation Settings in Sage Intacct
Configuring Sage Intacct
Record Mapping in Sage Intacct
Sync Log Dashboard for Sage Intacct
Sales Order Invoice object mapping
Accounts Receivable Invoice object mapping
Oracle NetSuite
Setting up Token-based Authentication in NetSuite
Configuring Oracle NetSuite
Record Mapping in Oracle NetSuite
Configuring Multiple General Ledger (GL) Accounts in NetSuite for Discount Mapping in Chargebee
Sync Log Dashboard for NetSuite
Tax handling in Chargebee-NetSuite Integration
Objects and fields mapped between Chargebee and NetSuite
Common sync errors in Oracle NetSuite
Tax
Avalara
AvaTax for Sales
AvaTax for Communications
Anrok
Vertex
Taxamo
Vertex Validator
Kintsugi
Marketing
Refersion
MailChimp
Zapier
Case Study- Chargebee as a Trigger
Case Study- Chargebee as an Action
LeadDyno
ActiveCampaign
Stitch
Collaboration
Slack
Moxtra
Twilio
Contract Management
PandaDoc
GetAccept
Order Management
ShipStation
ShipStation Integration: Field-Mapping
BigCommerce
Mobile Subscriptions (Legacy)
Legacy Vs New Solution
What do you need to know
What are the Limitations
Apple App Store
Integrate App Store Connect
Configurations & Historic Data Processing
One Time Purchase
Unlink App Integration
Google Play Store
Connect Play Store with Chargebee
Google Play Store Notifications
Google Play Store Product Import
One Time Purchase
Unlink Play Store Integration
Google Play Store Sandbox Configuration
Chargebee’s Solution for Implementing Billing Library 5.0
Multiple Apps Connection
Frequently Asked Questions
Other Integrations
Wordpress
Articles & FAQ
Data Privacy & Security
Two Factor Authentication
SAML Single Sign-On
EU-GDPR
Consent Management
Personal Data Management
Compliance Certificates
HIPAA Configurations & Guidelines
PCI Recommendations and Integration Types
Articles & FAQ
Data Operations
Bulk Operations
Migration
Migrating Data
Migrating Cards
Self Migration
Articles & FAQ
Billing
Site Configuration
Articles & FAQ
Site Configuration Articles & FAQ
API Keys
Error: 'Access-Control-Allow-Origin'
Upgrade to Leap User Interface
What are the new UI enhancements on Leap UI?
What is the enhancement on all Index Pages on Leap UI?
Where is the quick action option in Leap UI?
How to switch between interfaces in the Chargebee site?
Reason Codes
I want to remove some of the reason codes.
My custom reason codes are not showing up during the subscription cancellation process.
Reason Codes Error "Sorry the url or the some of the parameters are not valid"
Currencies
What are Zero decimal currencies?
How can I change the base currency of my Chargebee site?
Metadata
Is metadata supported for both items and item price points? How it is affected during the migration?
What is Meta Data?
Multi-Decimal Pricing & Quantities
What is multi-decimal support in Chargebee? How does it work?
How to configure multi-decimal support in Chargebee?
Transfer Configurations
Transfer Configurations from test to live site - Language Pack
How to transfer email configurations from Test to Live site?
Transfer configuration between sites (test and live)
How to copy Coupon configurations from live site to test site?
Can I use transfer configuration to update the plan prices?
Unable to transfer Hosted pages configuration from test to live - Message to upgrade account
I cannot transfer configurations from the Test site to Live site
Custom Fields
Is it possible to filter set custom fields as filters via the APIs?
How to display custom fields to customers?
How do I create a Custom Field in my Chargebee account?
How to delete a Custom Field?
Attachments
File size limit exceeded. Allowed size is '20000000' bytes.
Users & Roles
Changing Ownership of the Chargebee account if the owner is not present
Can the Chargebee account ownership/email id attached be changed?
Can I add additional users to my account?
Creating custom user roles/privileges in Chargebee
Access levels of different user roles in Chargebee
How to find which team member performed a certain activity on Chargebee app?
What are SaaS metrics? What advantage does the "Analyst" role provide over "Tech Support"?
Sorry, you don't have the permission to view this page
Error message - "You don't have access to this page. Contact your admin for details" while trying to access the API keys on my site
How do I find how a specific change was made to a Customer or Subscription and by whom?
Events & Webhooks
Accepted SSL certificates
How to create events for subscriptions?
My test webhooks events are not getting delivered. What should I do?
Can I filter events for a specific customer using API?
How can I be notified of only certain events using webhooks?
How to download Event logs?
Webhooks - SSL Communication Error
TLS 1.2 Handshake - Testing Code
My SSL certificate is not supported?
How would I know if the configured webhook URL in my Chargebee site is failing?
I received a webhook failure email from Chargebee. How to fix this?
How do I find failed webhooks and resend them?
301 or 302 Redirection error for Webhooks URL
Delay in webhooks notifications
How to do bulk Webhook Re-submit?
How to test webhooks on staging which requires VPN?
At which rate can we expect the webhook calls in Chargebee & Will there be any performance disruption?
Unable to view Webhook Failures from the email received from Chargebee
Meaning of 'optional' in Webhook events
Time Machine
Limitations of time machine
I am not able to receive OTPs when I test the site using Time machine
API
What are the Chargebee API limits?
Error message:Upgrade to higher plan to use this API. Please contact support@chargebee.com
I want to edit and update Plans and Addons, which API key should I use?
Articles & FAQ