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Intercom tracks customer interaction with the chat box as a conversation inside Inbox. You can choose to install apps on your Inbox based on the resources you need for interacting with your customers.
Chargebee for Inbox app allows support executives to view the subscription and invoice details of the customer they are conversing with, right in Intercom's Inbox. This eases the support executives' work and helps them in providing an improved customer experience.
With Chargebee app, you can do the following in Intercom's Inbox:
You can generate a link for any of the mentioned actions and send it via the conversation. The customer will then be directed to the subscription or payment page to provide the details.
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