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The Targeting tab is where you go to manage how customers see your Chargebee Retention experiences. This tab pulls in your various Pages and Audiences to create a "Routing Tree" that contains all the necessary logic to determine which Experience a canceling customer is presented. To navigate to the Targeting Tab log into your Chargebee Retention Admin App and navigate to Experiences > Targeting.
The Advanced Targeting tab allow you to define multi-variant tests across or within specific Audiences.
If you have questions about which Targeting approach is best for your business, please contact retention-support@chargebee.com.
