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Chargebee Retention's Enterprise Plan includes support for multiple Chargebee Retention Apps. There are no limits to how many Apps can be included, but there is additional pricing per app (see below).
A Chargebee Retention App is a sub-account within your Organization, and sits within the Chargebee Retention structure as follows:
An App contains a customer facing identity (e.g. Experiences & cancel pages), self-contained dashboards and metrics, isolated customer records and sessions, and tailored alerts (e.g. Slack, email). Chargebee Retention account admins can easily navigate between apps using the switcher in the lower left of the screen.
Setting up multiple Apps helps improve save performance, data quality, and/or supports a multi-account organization structure, by allowing for differentiated branding, testing models, workflows, and isolated customer data. Typical scenarios that justify setting up a new app, rather than adding additional experiences within an app, include:
Multiple Chargebee Retention Apps are available for Performance and Enterprise plans, with support for up to three (3) Apps on the Performance plan, and unlimited apps on the Enterprise plan. You must be an administrator to add and manage Apps.
Your Chargebee Retention plan has one App by default, which was created when you set up your Chargebee Retention plan. Each additional App incurs a fixed fee that is applied pro-rata to your base subscription at the time that you decide to purchase it. The combined session count across all apps count against the global session limit of your Chargebee Retention Performance or Enterprise plan.
A developer (sandbox) app is available for no additional fee.
For pricing information or to set up a new App, contact us or your account manager to review your needs and get a quote.
