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“Upgrade to higher plan to use this API. Please contact support@chargebee.com” error while updating
In order to fix this error, you can pass the “replace_primary_payment_source” as “true”
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2023-05-24T11:08:11Z
2023-05-24T11:08:11Z
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“Upgrade to higher plan to use this API. Please contact support@chargebee.com” error while updating payment method of a customer
“Upgrade to higher plan to use this API. Please contact support@chargebee.com” error while updating payment method of a customer
Scope
I am getting “Upgrade to a higher plan to use this API. Please contact support@chargebee.com” error while updating payment method of a customer.
Summary
This solution article covers the reason and steps to resolve the “Upgrade to higher plan to use this API. Please contact support@chargebee.com” error while updating the payment method of a customer using the API.
Solution
This error occurs when your site is below the scale plan and you are trying to add multiple cards to a customer, which is not possible. It's a feature restriction.
In order to fix this error, you can pass the “replace_primary_payment_source” as “true”(link) with your API call.
This would ensure the existing payment method is replaced with the one newly passed via the API call.
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