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You can follow the steps below to refund the card payment and collect it back from a new card.
Note: Your customer can update the card even before you initiate the refund as the amount will still reach the old card.
Furthermore, if the invoice is paid partially using credits and remaining from the card, you can still follow the steps above and recollect the card payment.
A sample video demonstrating the above steps is below.
[[drive_video 1KcU1dI17rNxpNjmWZn3G7PX85F3CYxVW]](https://drive.google.com/file/d/1KcU1dI17rNxpNjmWZn3G7PX85F3CYxVW/view)
Note: Total Refundable Credits for a specific customer
We have updated our summary box to provide a more streamlined and elegant user experience. With this upgrade, hyperlinks have been added to the summary box, allowing users to easily access related information. The Total Refundable Credits on Summary Section is available at the top of the Customer details page which provides a total amount due of a customer and hyperlink that directs to the details. Refer to this link for more details.
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