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When does a subscription cancel in Chargebee?
This article also covers
When do subscriptions automatically cancel in Chargebee?
Summary
There are six ways in which a subscription can be canceled,
Forced cancellation:
When you manually cancel a subscription via Web Interface
When your customers cancel their subscription from the Customer Portal
System cancellations:
Due to non-payment in the Dunning process
When the number of billing cycles reaches zero at the end of a renewal period
When subscription comes up with renewal with no credit card on file and Auto collection ON
For more about charges during cancellation, click this link