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Maximum number of days for Pause Subscription

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2023-01-30T09:22:38Z

2023-01-30T09:24:50Z

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Maximum number of days for Pause Subscription

Maximum number of days for Pause Subscription 

This article covers

Is there an option to increase the maximum no. of days a customer can pause the subscription?

Solution

There is an option to set a 90-day maximum limit to pause a Subscription. There is no way this can be overridden in the backend as well. This is the defined amount. This is due to logs being stored only for 90 days.

As a workaround, you can do either of the following:

1. Use Pause Subscription API by passing the resume_date

2. Choose Pause Indefinitely from Admin Console/Chargebee UI and set the resume date or resume manually.