Docs

Payments Articles & FAQ

Transaction cannot be processed, PayPal error 10752, error, payment failed, payment gateway, PayPal Payflow Pro

Error 10752 - PayPal Pro; Payflow Pro

Understanding the 10752 transaction cannot be processed error on PayPal

13909542

2016-07-02T04:06:05Z

2019-01-28T08:42:32Z

1151

2

5

220096

Error: 10752 Transaction cannot be processed. What’s going on?

Error: 10752 Transaction cannot be processed. What’s going on?

This error points to a problem with the issuing bank and not PayPal.

Possible causes of this error include:

  1. There was a problem with the security code or Address Verification System (AVS) code on the card.

  2. There is a problem with the buyer.

  3. The card issuer denied the transaction.

  4. The transaction was considered to be too high-risk.

  5. The business category you've chosen is not compatible with certain card networks like American Express, Diners Club

The customer can still see the transaction through with a different card.

Solution:
Inspect the Card Verification Value (CVV2) and AVS codes that are returned along with the 10752 error. To understand the meanings of the various CVV2 and AVS codes, please visit Paypal's AVS and CVV2 Response Codes page.

Have your customer use a different Payment Method (Card, Bank Account) with their PayPal account.[

F](https://developer.paypal.com/api/rest/)eel free to contact Chargebee Support for more info.

Was this article helpful?
Loading…