session, validity, customer, portal, link, url, api

38989385

2021-06-07T14:10:18Z

2025-02-12T08:23:16Z

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Session validity time for a customer portal link created via API

Session validity time for a customer portal link created via API 

The portal access URL that is generated using the portal session API is valid for 1 hour from the time of creation (in fact the API response JSON contains the expiry timestamp as well).

• The access URL should be accessed by the customer within one hour from the time it was created.
• Once accessed, the session is valid until the user logs out from the portal UI or logout API is called from your application for this session.
• Once accessed, the access URL cannot be reused. Hence do not persist with this URL. Whenever you need to provide access to the portal, you need to create a new portal session.