Docs
reason codes, export, view, cancellation
461783
2021-05-18T12:38:08Z
2024-05-01T10:05:50Z
614
0
3
250725
View/ Export cancellation reasons - reason codes.
Scope
How to export cancellation reason codes?
I am not able to view or download the cancellation reasons
Summary
You can see export the reason codes from the Subscription Index Page > Filter list > Reason codes. Then click Export > Export as CSV.
Solution
If you would like to export subscription data to see the various cancellation reason, you need to perform an export of the subscriptions you want. From there you can look at the canceled reason. You can do this by going into the subscriptions tab, applying the desired filter, and then exporting the subscriptions. Navigate from Subscription Index Page > Filter list > Reason codes.
Note: On the recent UI enhancement you can now scroll the index pages - Customers, Subscriptions, Invoices, and Credit Notes vertically. Earlier, the pages will be paginated which may prolong your search however with the new enhancement as you scroll down the list it will load all other data in a single page as highlighted below on the screenshot. Refer to this link for more information.
Then click Export > Export as CSV.
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