PayPal Payment Services

PayPal is a safe, easy way to pay and get paid online. Chargebee currently supports the following PayPal services:

1. PayPal Commerce
2. PayPal Express Checkout
3. PayPal Payflow Pro
4. PayPal Payments Pro
5. PayPal via Braintree

PayPal Commerce

PayPal Commerce Gateway is a comprehensive payment processing solution provided by PayPal. It empowers businesses to securely and efficiently accept online payments. With its global scale and flexible features, it offers a complete payment platform that helps businesses stay competitive in the digital marketplace. Integrating PayPal Commerce with Chargebee allows merchants to accept payments in up to 25 currencies across the globe via card payments. Learn more

PayPal Express Checkout

PayPal Express Checkout enables you to accept payments via PayPal accounts. Your customers must have a PayPal account. Customers are redirected to the PayPal website where they can log in and approve their payments. Refer here to set up PayPal Express Checkout as a payment method on your Chargebee site.

PayPal Payflow Pro

PayPal Payflow Pro is a payment gateway similar to Stripe or Authorize.Net. You must have a separate merchant account. It lets you accept payments directly via credit cards, debit cards, etc. Customers do not need a PayPal account; they can enter their card details directly in Chargebee's hosted payment pages (or on your website if you host the payment pages yourself). Configuring PayPal Payflow Pro is similar to setting up a gateway on your Chargebee site. Learn more here.

PayPal Payments Pro

PayPal Payments Pro is a complete merchant solution that acts as both a merchant account and a payment gateway. It functions similarly to PayPal Payflow Pro. Configuring PayPal Payments Pro is similar to setting up a gateway on your Chargebee site. Learn more here.

FAQ

1. Why does a PayPal payment fail when the customer cancels or does not complete authentication?

This error occurs when the customer cancels or fails to complete PayPal authentication. Common scenarios include:

• Closing the PayPal popup before approving the payment.
• Not completing two-factor authentication or PayPal verification.
• Actively cancelling the authentication request.

Ask your customer to try the payment again and ensure they complete the PayPal authentication process.

If the error occurs again, you can suggest that they:

• Use a different card linked to their PayPal account, or
• Try a different PayPal account.

If the issue continues after multiple attempts, ask the customer to contact PayPal Support for further assistance, as the error originates from PayPal.