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Product Updates

  • Release Notes

Payment Methods

  • Payment Methods Overview
  • Cards
  • Direct Debit
  • Bank Based Payments
  • Wallets
  • Vouchers
  • Articles and FAQ

Payment Gateways and Configuration

  • Payment Gateways Overview
  • Chargebee Test Gateway
  • Chargebee Pay
  • Stripe
  • Adyen
  • Braintree
  • Authorize.net
  • PayPal Payment Services
  • GoCardless
  • Razorpay
  • Checkout.com
  • Mollie
  • BlueSnap
  • CyberSource
  • Global Payments
  • QuickBooks Payments
  • Worldline Online Payments(formerly Ingenico)
  • Worldpay
  • J.P. Morgan Mobility Payment Solutions
  • Twikey
  • dLocal
  • Bank of America
  • Solidgate
  • Pay.com
  • EBANX
  • BluePay
  • Sage Pay
  • Paymill
  • Bambora (formerly Beanstream)
  • E-xact Direct Integration
  • Orbital (Chase Paymentech)
  • Pin Payments
  • Moneris
  • Elavon
  • Network Merchants Incorporated (NMI)
  • eWay Rapid
  • Ecentric
  • Windcave
  • Metrics Global
  • Nuvei
  • Paystack
  • Articles and FAQ

Level 2/3 Data Support

  • Level 2/3 Data Support

Advanced Routing

  • Advanced Routing

Dunning

  • Dunning
  • Articles and FAQ

Offline Checkout

  • Offline Checkout
  • Articles and FAQ

Transaction Sync & Invoice Mapping

  • Transaction Sync and Invoice Mapping

Fraud Management

  • Fraud Management

Error Handling

  • Errors with Root Cause and Troubleshooting

Payment Lifecycle Logs

  • Payment Intents
  • Transactions
  • Gateway Activity Logs
  • Articles and FAQ

Others

  • Reach (Merchant of Record)
  • Payment Verification
  • Bulk Deletion of Payment Methods
  • Custom Payment Methods
  • Payment Initiator Parameter
  • PSD2 and Strong Customer Authentication
  • RBI e-Mandate
  • RBI Tokenization Regulations
  • Chargeback Management
  • Transaction Descriptors
  • Payment Preferences
  • Visa Trial Rules
  • Mastercard Trial Rules
  • Co-badged Card Compliance
  • Articles and FAQ
  1. Payments
  3. Payment Gateways and Configuration
  4. Articles and FAQ
  1. Payments
  3. Payment Gateways and Configuration
  4. Articles and FAQ

Offline Payments

How can I handle check/cash/wire transfer payments with Chargebee?
How do I enable offline payment methods?
Direct Debit Payments in the United States

Stripe

For ACH payments, how do I pass a bank account to Chargebee using the API?
How to setup Stripe-Plaid authentication?
How to use Financial Connections- ACH via Stripe?
What is stripe.js? What are my implementation options with stripe.js?
What is the Chargebee + stripe.js flow of information?
How to confirm Stripe is receiving level 2 data from Chargebee?
How to configure Gpay Via Stripe?
How to configure SEPA Payments via Stripe?

Payment Gateways

Are Plaid fees required to use ACH payments with the Chargebee plugin?
How is card address verification performed through Chargebee?
What is Chargebee's role in a 3DS transaction?
3DS Authorization flow in Chargebee
How to restrict 'Update payment method' button on trial emails only for some plans?
'ReferenceError: ''Stripe'' is undefined'
Can I use more than one payment gateway with Chargebee?
What gateways does Chargebee support?

ACH

How do I setup ACH payment method for my Chargebee Checkout and portal?

Configuration

How to change the payment gateway for an existing payment method?
Bulk Electronic Clearing System (BECS) and Pre-Authorized Debit (PAD)
How to add payment methods in a subscription?
How to let my customer update their payment method during transaction failures?
Can we have a different payment method for each subscription?
Move payment method from one customer to another
How can I mark a payment method present at the customer level as primary/backup payment method?
Whom can I contact for Gateway related queries?

Authorize.Net

My customers have received payment notification emails but I have not enabled email settings on Chargebee. What's going on?
'Error: card declined by issuer. What''s going on?'
Will Authorize.net Direct be used as the default gateway?
What are benefits of migrating to authorize.net direct integration for my business?
Authorize net shows settledSuccessfully but Chargebee shows failed
'Error: E00027 Payment collection failed/payment has been declined. What''s going on?'
'Error: E00007 User authentication failed due to invalid authentication values. What''s going on?'
'Authorize.Net Error: User authentication failed due to invalid authentication values'

GoCardless

Why is GoCardless not appearing as a payment method on the hosted pages?
My customer status is "Active" in GoCardless but "Pending verification" with Chargebee. What's causing this?
How can I allow my customers to enter their local bank account details while making payment by Direct Debit via GoCardless within the Chargebee Checkout page?
What is the transaction limit in GoCardless? Will payments fails after that?
[Chargebee] ACTION Required - Direct Debit mandate is cancelled in GoCardless
How to import GoCardless mandates into Chargebee?
What happens when direct debit is deleted in Gocardless?
Unable to add a same GoCardless account on two different Chargebee account

Braintree

'Error: 2000 Do Not Honor. What''s going on?'
'Error: 91517/91577 Payment instrument is not accepted by this merchant account/merchant account does not support payment instrument. What''s going on?'
'Error: 2057 Issuer/Cardholder has put a restriction on the card. What''s going on?'
'Error: 2047/2053 Call Issuer. Pick up card/Card reported lost or stolen. What''s going on?'
'Error: 2005 Invalid credit card number. What''s going on?'
Testing with Braintree sandbox.
'Error: 3000 Processor Network unavailable. What''s going on?'
'AVS/CVV: Configuration and error codes'

Cards

I want to edit specific card details for a customer such as the date of expiry. Is this possible?
How to copy/move just the card details from one customer record to another?
'Card Verification: Enabled Configuration'

PayPal Pro

'Error: 15006/7 - Processor Decline. What''s going on?'
I have just gone live on PayPal Pro and none of my payments are going through. What's going on?
Error 10755 - This transaction cannot be processed due to an unsupported currency. What's going on?
'Error: 10422 Customer must choose new funding sources. What''s going on?'
'Error: 15005 Processor Decline. What''s going on?'
'Error: 10752 Transaction cannot be processed. What''s going on?'
'Error: 10216 Confirmed address required. What''s going on?'
Where can I find error codes and error messages on PayPal?

How to enable Stripe Level 2 Data in Chargebee?

SEPA

What is SCA and where does it apply?
What are the implications of not complying with SCA/PSD2?
How are recurring payments affected because of SCA?
Will the existing cards on the file require SCA? How will it affect my existing customers?
Will SEPA transactions require SCA?
How do I disable SEPA for new customers in Chargebee Checkout?

Authorize.net

Configuring Exact with Chargebee
Can I receive international payments with Authorize.Net?

Dunning

Why did my ACH retries exceed the Direct Debit Dunning limit?

Chargebee Payments

Chargebee Payments - Chargebacks raised by customer

Chargeback Automation

How to use chargeback management with Braintree and Authorize.net?
How does Chargebee take care of Chargeback fees?

Adyen

How to enable BACS payment method via Adyen?
Configure Adyen Bancontact in Chargebee
How to configure Adyen iDeal with Chargebee?
Error message on checkout 'iDEAL is not supported for this customer, kindly allow the bank account payments to support iDEAL'
How to enable PayPal payment method via Adyen?
Configuring Adyen Sofort in Chargebee
Adyen Sofort is not configured in your gateway account
What is Adyen?

Bluesnap

Prerequisites to check before Bluesnap integration
How to enable Google Pay via BlueSnap in Chargebee?

Checkout.com

Checkout.com Error message:The API response status code (422) does not indicate success

EBANX

Test EBANX gateway integration in Chargebee test site

Exact

How can E-xact gateway be integrated with Chargebee?

Mollie

"An error occurred while processing your request" error on Chargebee checkout by Mollie
How do I resolve missing cardholder information errors with Mollie?

PayPal

I cancelled my Chargebee account and I still receive notification messages from PayPal. What do I do?
Refund error
An error occurred while redirecting to PayPal
Why BAID cancellations are not auto-handled like "Payment Failures" in Chargebee
What is PayPal error:11451?
What is the billing agreement for PayPal Express Checkout?
What is Paypal Express Checkout?
I received a 'PayPal Instant Notification Warning' email from PayPal. What should I do now?

PayPal Express Checkout

[Chargebee] ACTION Required - Customer cancelled Billing Agreement in PayPal
How do I send the customer data from PayPal to Chargebee's API endpoint to create a subscription? I have PayPal Express Checkout with Reference Transactions enabled for my PayPal business account.
Why does the email ID entered on hosted page change during checkout using PayPal Express Checkout?
Is it mandatory to provide Chargebee's URL for IPN notifications while configuring PayPal?

Paypal

Why do I need Reference Transactions?

Pin Payments

I get "Error Message(invalid_resource) One or more parameters were missing or invalid" when trying to process a payment through Pin payments. What do I do?

Razorpay

Razorpay - UPI AutoPay supported applications and their handles
How to test card, UPI payments via Razorpay with Chargebee integration?
Customers are unable to update subscriptions via portal - RazorPay gateway
Contact Field is required error with Razorpay gateway

Amazon Payments

'[Amazon Payments] I am getting the error "400 Bad Request" -The domain on which you are using the JavaScript SDK has not been whitelisted for your application.'
How to integrate Amazon Payments with Chargebee?

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