Docs
Scope
How to migrate data?
How to migrate card?
Summary
Migrating to Chargebee is essentially moving data from your existing billing system to maintain and bill them in Chargebee.
Migration comprises moving data such as customers, subscriptions, invoices and also mapping card tokens to customers in Chargebee.
To raise a request to our migration team, go to your Chargebee app and click Settings > Import and Export data > Raise a migration request.
Solution
The following use cases are apt for migration:
You are a new Chargebee user looking to move all your subscription data into Chargebee.
You are an existing Chargebee user looking to switch to a different gateway vault.
You are a new Chargebee user looking to change your billing system and gateway vault.
Go to your Chargebee app and click Settings > Import and Export data > Raise a migration request
Charges incurred for all migration requests. This includes migrating customers, subscriptions, credit notes, and current term invoice data and for the import of historical invoices (past invoices).
The migration process is carefully curated with subsequent checks in each step to ensure error-free transfer of data. Based on your preference, you can either do a self-driven migration or have our migration team take it up for you.
Migrating cards involves mapping card tokens from the new gateway to your customers in Chargebee and there are prerequisites for certain Payment Gateways, read about Card Migration.
Click here to read about Data Migration.
Click here to read more about Self Migration.
Articles & FAQ