Backdated Subscription Management

Change Your Past Subscription Actions

Bridge the gap between your billing, provisioning, and financial systems even when logging backdated subscription updates.

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Control the Entire Subscription Lifecycle - Past & Present

Implement re-negotiated terms for customers without creating duplicate subscriptions

Generate invoices for subscription activations as of a past date so that they reflect the month of sale

Avoid skewing your churn numbers by accounting for cancelations in the correct period

Invoice one-off purchases as of a past date to maintain accuracy in your revenue reports

Book Revenue On Time from Modified Subscriptions

When a customer's account is provisioned with a modified subscription, reflecting those changes in Billing, Accounting, Reporting, and other downstream systems can get complicated. You can achieve all this by simply backdating the changes to your subscription on Chargebee and generating the corresponding backdated invoice. This way, your revenue reporting stays accurate.

Backdate Records for Accurate Churn Reporting

A customer who has not used your product for a while has technically 'churned.' Your MRR and churn reports need to be updated earlier. Now, you can backdate a subscription cancellation to record churn against the correct month.

Avoid Complicated Workload for Contract Renewals

After renegotiating contract terms, you can simply make the necessary changes to the existing subscription retrospectively. So when your customer asks for new terms during renewal, go ahead and change the subscription terms from a specific date in the past to reflect the new agreement. Your books will be adjusted automatically, thereby saving a lot of manual workflows for your Finance teams.