Subscriptions that carrythe full customer story
Every purchase, usage event, payment attempt, and renewal tracked on one subscription record. So the right invoice, credit note, usage alert, or payment reminder goes out automatically, every time.
You inherited a billing stack.
Your AI pricing model outgrew it.
What worked for per-seat SaaS breaks the moment AI agents replace the seats. What worked for flat-rate SaaS won't hold for usage-based AI products.
Your billing and revenue operations teams are buried under tens of spreadsheets, homegrown scripts, and point solutions stitched together over time. The tools and processes that got you started have become the very things holding you back.
The result is predictable: pricing experiments that require multiple engineering sprints, invoicing errors when usage scales, recognition schedules built in local tools, and a finance team that closes the books a week or two late every quarter.
There's a better way to run revenue.
Chargebee is the subscription platform built to absorb that complexity. One system handles every pricing model, every billing motion, and every stage of growth. Your team runs revenue. Not infrastructure.
As we deploy the world's most advanced AI supercomputers, we needed billing that scales with our complex hybrid business model. Chargebee's flexibility, extensibility, and roadmap align with our ambitions.
Run your subscriptions on our modern billing and monetization infrastructure.
Book your demo →
Scale from your first pricing modelto your most complex billing motion.
Most subscription platforms are built for one motion: usage-based, seat-based, or flat-rate. Chargebee is built for all of them, and for the reality that your motion will change as you grow.
Launch new pricing models without an engineering sprint
Roll out plans, test packaging, and iterate from the dashboard without touching your codebase.
Handle every mid-cycle change automatically
Upgrades, downgrades, proration, and renewals calculated and invoiced without manual intervention.
Expand into new markets without re-platforming
Multi-currency, multi-entity, and global tax compliance built in, not bolted on.
Close your books on time, every quarter
ASC 606-compliant revenue recognition and audit-ready exports run automatically, without spreadsheet reconciliation.
Recover failed payment revenue before it hits MRR
Configurable dunning, smart retry logic, and automated AR workflows across 40+ payment gateways.
Run every team from one source of truth
Billing, RevRec, and Receivables consolidated so Finance, Ops, and CXOs work from the same numbers.
Prevent churn before it happens
Surface at-risk customers automatically and trigger retention workflows before a cancellation request lands.
Built for companies running on AI, and companies being rebuilt by it.
The operational problems are different. The need is the same: a monetization and billing platform that doesn't force a tradeoff between what you can sell and what you can bill.
You're building AI. From your first pricing decision, you need billing infrastructure that holds steady as your monetization model keeps changing.
You built a SaaS business that works. Now AI is changing what you sell, and the billing stack you have underneath isn't built for where you're going.
Subscription lifecycle never stops.Neither does our Billing platform.
Mid-cycle changes, failed payments, renewals, cancellations. The subscription lifecycle never stops moving. For AI-Native companies onboarding usage-based accounts and AI Transformer businesses managing seat-based renewals, this is where revenue either holds or leaks. Chargebee automates every stage so your team focuses on revenue, not on the admin work that surrounds it.
Automate the full subscriber lifecycle
Onboarding, mid-cycle changes, pauses, renewals, and win-back — every transition runs automatically, with no ops in the loop.
Control renewal billing and reconcile every mid-cycle change
Set billing dates, manage contract terms, and bill future renewals in advance. Upgrades trigger proration calculated to the millisecond.
Let customers manage their own subscriptions
Payment updates, plan changes, and pauses handled through a self-service portal that reduces support tickets without adding ops overhead.
Recover failed payment revenue before it hits MRR
Configurable dunning sequences and smart retry logic run automatically across 40+ payment gateways without manual follow-up.
Intervene before a customer cancels. Win back subscribers who already left.
Surface offers, pause options, or downgrades for at-risk subscribers. Trigger win-back campaigns for canceled customers.
Change your pricing modelin hours, not sprints.
Your pricing strategy shouldn't be limited by your billing infrastructure. Chargebee gives your team the tools to move at the speed your market demands.
Support any pricing model. Run experiments without touching your codebase.
Usage-based, volume, tiered, hybrid, flat-rate — all on one subscription record. Roll out variants to segments and iterate from the dashboard.
Control exactly how pricing changes apply
Hold existing customers at legacy rates when prices go up, or push updated pricing to existing subscriptions when costs come down.
Apply custom usage limits and pricing for negotiated deals
Override list pricing, apply discounts, and set negotiated usage limits on individual subscriptions for enterprise contracts, without raising an engineering ticket.
Consolidate multiple billing frequencies on one invoice
Combine annual contracts, monthly usage overages, and one-time charges so your customers see one accurate invoice regardless of billing complexity.
Meter what they use. Controland monetize every signal.
AI products run on metering. Chargebee captures tokens, agent runs, and credits in real time, then uses entitlements to control exactly who gets what, at what limit, enforced at runtime on the same record as billing. Turn every consumption signal into revenue without engineering dependency.
Explore usage-based billing →Act on usage growth the moment it happens
Trigger upgrade prompts, apply overage charges, or move customers to a higher tier when consumption crosses a threshold, with proration calculated automatically.
Bill credit overages automatically when the grant runs out
Cross the prepaid grant and customers keep going, billed per credit — no hard stops, no revenue left on the table. Every top-up, draw-down, and expiry stays on one auditable ledger.
Map features to plans and update access without engineering
Define which plan unlocks which features and update the mapping from Chargebee. Every change is captured automatically at plan and subscription level.
Turn subscription datainto your growth engine.
Growth plays are experiments built on your billing data: target an audience, deploy an offer through the right channel, and measure the result in revenue, not proxy metrics. Acquisition, expansion, and retention, without an engineering ticket for every test.
Explore Chargebee Growth →Predict churn 30–60 days out, act before they cancel
AI churn scores flag subscribers likely to cancel using billing and behavioral signals. Trigger risk-tiered retention offers in-app, before they ever reach the cancel page.
Deflect cancellations with billing-native save offers
Intercept cancel attempts with A/B-tested save offers and measure the result in revenue retained, not proxy metrics. Build the flow in a visual editor; Chargebee handles delivery.
Test renewal increases before you roll them out
Test renewal price changes on a small cohort, deploy in-app upgrade offers when usage signals expansion intent, and track how each test moves NRR and ARPU.
Grow accounts with add-ons, ramps, and commitments
Add recurring charges or one-time fees to existing subscriptions. Structure contracts that grow with the customer using subscription ramps.
Give every team revenue intelligencethey can act on.
Chargebee gives you a single source of truth for every subscription metric, from MRR movement to deferred revenue, without manual report building, data team dependencies, or reconciliation work. Through the Chargebee MCP server, your team and your AI agents can query it in plain language.
Explore MCP for Chargebee for real-time revenue insights →Two surfaces, one intelligence
Query billing inside Chargebee, or inside your AI client. Same data, same rules.
Your team asks in plain language. Copilot inherits their exact role and permissions and acts under their name in the audit trail — no separate credentials, no over-provisioned keys.
Agents and developers query live billing data through structured, LLM-optimized tools that read subscriptions, invoices, usage, and pricing — without the Chargebee UI.
Claude
Cursor
ChatGPT
Codex
Notion{ "mcpServers": { "chargebee": {
"url": "your-subdomain.mcp.chargebee.com" } } }
Generate ARR cubes, churn models,
and CFO dashboards from one prompt.
Open the MCP recipes →| Quarter | ARR | QoQ | NRR |
|---|---|---|---|
| Q1 2024 | $248.1M | — | 106.2% |
| Q2 2024 | $271.4M | +9.4% | 108.1% |
| Q3 2024 | $293.7M | +8.2% | 110.4% |
| Q4 2024 | $322.0M | +9.6% | 112.3% |
| Q1 2025 | $362.4M | +12.5% | 114.1% |
| Q2 2025 | $398.7M | +10.0% | 115.8% |
One prompt. One table. Every customer’s ARR over time.
A health score learned from your own churn, not a generic rule.
One question. A collections call list ordered by risk, not size.
Ask your billing data a question. Get board-ready analysis in seconds.
Billing-first foundation for subscriptions is the lens through which we build everything.
Get started on Chargebee with the problem you need solved today. Add capabilities as your business demands them, without switching platforms or rebuilding integrations. Our other offerings are built on top of Billing and compound in value when used together.
Chargebee Billing
Automate the full subscription lifecycle across every pricing model: usage-based, outcome-based, per-seat, hybrid, and flat-fee — at enterprise scale.
Chargebee Receivables
Recover revenue from failed payments and unpaid invoices with automated AR workflows built for every customer segment.
Explore Receivables →Chargebee Reveal
Surface revenue leaks before they compound with ML-powered diagnostics across your payments stack.
Explore Reveal →Chargebee CPQ
Turn complex deals into closed revenue without re-keying data — every quote becomes a billing record at close.
Explore CPQ →Chargebee Growth
Convert trials, expand accounts, and prevent churn — measured in revenue, not proxy metrics.
Explore Growth →How fast-growing AI-first companies useChargebee to manage subscriptions
See how Chargebee helps enterprise teams move faster, reduce operational drag, and scale usage-led growth.
Usage-based AI support, billed in real time
Gorgias blends subscription plans with usage-based automation pricing — the hybrid motion AI support platforms run on. Exactly the model Chargebee is built to meter and bill as consumption scales.
Seats and usage credits, metered together
CodeRabbit charges per active developer, plus usage credits and per-agent-minute runs — a hybrid model that bills seats and consumption in one motion, without re-platforming as adoption grows.
AI automation at scale, on subscriptions + usage
Zapier simplified AI monetization with subscriptions and usage-based pricing, rolling out flexible plans at massive scale — without rebuilding billing infrastructure to do it.
Frequently asked questions about subscription management
Subscription management is the process of handling every aspect of a customer's subscription lifecycle from signup through billing, renewals, upgrades, downgrades, payment recovery, and cancellations. It includes the systems and workflows that automate recurring billing, manage pricing changes, recover failed payments, and report on metrics like MRR, churn, and lifetime value. Modern subscription management covers AI-Native usage billing, B2B SaaS accounts, and high-volume consumer subscriptions.
Subscription management software automates the operational work of running a recurring revenue business: from plan configuration and billing cycles to lifecycle automation, payment recovery, and revenue reporting. Modern platforms like Chargebee support usage-based and hybrid pricing in addition to traditional seat-based billing, serving B2B SaaS companies, consumer subscription brands, and AI-Native businesses billing for token consumption and agent workflows.
Yes, but not all platforms are built for it. AI products require real-time usage metering at high event volumes, support for credit and wallet systems, and the ability to combine a base subscription with variable usage charges in a single billing cycle. Chargebee supports AI-Native billing natively, including token-based billing, hybrid subscription plus usage models, credit wallet management, and agentic workflow billing at per-conversation or per-task rates, without custom billing infrastructure.
Chargebee connects every stage of the subscription lifecycle in one platform: pricing, billing, payment recovery, entitlements, and reporting. Your team manages subscriber records, applies mid-cycle changes, recovers failed payments, and reports on revenue from a single dashboard. Integrations with CRMs, ERPs, and payment gateways mean data flows automatically across your stack without manual reconciliation.
Subscription management software eliminates the manual work and errors that compound as subscriber volume grows. Spreadsheet-driven billing creates proration errors, missed renewals, and unrecovered failed payments. The right platform automates recurring billing, handles mid-cycle changes accurately, recovers revenue through intelligent dunning, gives subscribers self-service control, and produces the MRR, churn, and deferred revenue reports finance and leadership need to run the business.
Chargebee supports flat-rate, per-seat, usage-based, tiered, volume, stairstep, hybrid, and one-time charge models. It also supports multi-frequency billing (where a plan and its add-ons bill at different frequencies within the same subscription) as well as subscription ramps, credit-based billing, and custom contract terms for enterprise deals.
Yes. Chargebee automates upgrades, downgrades, and mid-cycle plan changes with proration calculated to the day and applied automatically. Changes can take effect immediately, at the next renewal, or on a scheduled future date, with invoices generated and credits applied without manual intervention.
Chargebee recovers failed payments automatically through configurable dunning sequences and smart payment retry logic across 40+ payment gateways. Retry schedules, failure-reason-aware routing, and automated customer communications run without manual follow-up, reducing involuntary churn before it impacts MRR.
B2B subscription management handles recurring revenue from business customers, involving usage-based or hybrid billing, custom contracts, and multi-year agreements. It requires CRM and ERP integration, accurate proration for mid-cycle changes, and ASC 606-compliant revenue recognition for finance teams. Chargebee supports both product-led and sales-led billing motions from a single platform, without manual reconciliation between systems.
B2C subscription management focuses on high-volume subscriber operations at consumer scale, managing hundreds of thousands to millions of active subscribers. Key requirements include smart dunning with ML-powered retry logic, win-back and save flows, localized global payment methods, and real-time subscriber analytics. Chargebee powers consumer subscription businesses across media, streaming, DTC, and fitness platforms.
Yes. Chargebee integrates with 60+ tools including Salesforce, HubSpot, NetSuite, QuickBooks, Xero, Avalara, Slack, and more with bi-directional sync across CRM, ERP, tax, and accounting systems. It also connects to 40+ payment gateways including Stripe, Braintree, Adyen, and PayPal, and offers a REST API and webhooks for custom integrations.
Subscription management software feeds revenue recognition by capturing every billing event (plan changes, upgrades, credits, refunds) as structured data. Chargebee's native RevRec module uses this data to automate ASC 606 and IFRS 15-compliant revenue schedules, generate deferred revenue waterfall reports, and produce audit-ready exports, so finance teams can close faster without manual journal entries.
CRM software manages leads, opportunities, and sales pipelines. Subscription management software takes over once a customer starts paying, automating everything that happens after the sale: billing, renewals, upgrades, downgrades, payment recovery, and revenue reporting. In short, CRM drives acquisition while subscription management powers monetization and retention.
Chargebee is built for high-volume subscriber operations without performance degradation, supporting businesses managing millions of active subscriptions across multiple geographies, currencies, and payment methods. Its infrastructure processes up to 200K usage events per second per site through a near-real-time aggregation engine, with compliance built in across all geographies.
Hold billing stable.Move monetization fast.
When you're ready to move, we're ready to show you exactly how it works for your business.