Chargebee and its group companies use sub-processors to assist them in connection with the Services (as
described in the Terms of service).
| Sub-processor | Subject Matter | Purpose / Nature of processing | Data centers |
| Amazon Web Services, Inc. | Cloud Service Provider | Cloud infrastructure provider for the hosted SaaS application. Data stored, processed, and transmitted through Chargebee Receivables product resides in Amazon Web Services data centers. | US |
| Microsoft Corporation (India) Private Limited* | Cloud Service Provider | Backup cloud infrastructure provider for Chargebee Receivables, where the SaaS application is hosted. | Singapore |
| MongoDB, Inc. | Cloud Service Provider | Database as a service for Chargebee Receivables, where email logs and activity logs are stored. | US |
| Twilio, Inc. (SendGrid, Inc.) | SMTP Provider | SMTP for sending emails to merchants and end customers. Mail servers are provided by SendGrid to deliver emails from the Chargebee Receivables product. | US |
| Mailgun Technologies Inc. | SMTP Provider | SMTP for receiving emails and forward to Chargebee Receivables applications. Mailgun maintains email trails in application. | US |
| Hotglue, Inc. | IPaaS solution provider | HotGlue is used for transforming and transferring data from Chargebee Billing app to Chargebee Receivables systems and other SaaS providers of Merchant. | US |
* Microsoft Corporation (India) Private Limited is engaged by our group sub-processor.
Group Sub-processors:
The following group members of CHARGEBEE INC., function as sub-processors with one or more entities providing
support, maintenance and hosting services.
| S No | Group Companies | Location |
| 1 | CHARGEBEE TECHNOLOGIES PVT. LTD | India |
| 2 | CHARGEBEE B.V | The Netherlands |
| 3 | CHARGEBEE AUSTRALIA PTY. LTD | Australia |
For queries regarding sub-processors please reach out to
support@chargebee.com