Yohann Kunders

SaaS Growth Strategist

Yohann Kunders is a SaaS expert specializing in customer conversion, UX research, qualitative research, and SaaS activation strategies. With a proven track record, Yuhann translates user insights into actionable strategies that drive SaaS success. Discover his expertise in optimizing user experiences and maximizing customer conversion rates in the world of SaaS.

The Case Against The ‘Back To App’ Button In User Onboarding Emails

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17 MIN READ
Updates & News
ingredients as features user onboarding

From First Mile To Nth: Onboarding Beyond User Onboarding

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18 MIN READ
Updates & NewsRevenue Growth

Declutter and Systemize Your Product Catalog

When you deal with multiple products under one roof, things can get messy. Every plan, recommended add-on, billing frequency.
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bringing conscious design to questions in user onboarding

Good Questions, Bad Asks: The UX Of Questions In User Onboarding

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10 MIN READ
Updates & NewsRevenue Growth
The little things in user onboarding are like a mandala

User Onboarding: How To Get The Little Things Right

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12 MIN READ
Updates & NewsRevenue Growth
Main illustration user onboarding

Putting the User Back in User Onboarding

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12 MIN READ
Revenue Growth

Five Principles To Help You Recover Revenue Better

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9 MIN READ
Revenue GrowthPayments

6 Ways Your Billing System Can Improve Customer Retention

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12 MIN READ
Revenue GrowthBillingUpdates & News

Online Credit Card Processing Can’t Be A Blind Spot

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7 MIN READ
Payments
Credit Card Decline Messages: Everything You Need To Know

Credit Card Decline Messages: Everything You Need To Know

and |
10 MIN READ
Payments
Merchant Services vs. Payment Gateways

Credit Card Merchant Services vs. Payment Gateways (Infographic Inside)

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6 MIN READ
Payments

Recurring billing for customer relationships that last

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19 MIN READ
Revenue GrowthBilling
customer_acquisition_recurring_billing-compressor

6 ways your recurring billing system can drive your customer acquisition metrics

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11 MIN READ
BillingMetrics