Chargebee Platform · All capabilities

Map every capability from quote-to-revenue.

The complete reference to what Chargebee does: meter usage, quote deals, bill any pricing model, collect payments, recognize revenue, and grow it. Every module runs on one financial record.

As we deploy the world's most advanced AI supercomputers, we needed billing that scales with our complex hybrid business model. Chargebee's flexibility, extensibility, and roadmap align with our ambitions.

Varun Singh
Varun Singh
Head of Information Systems
6,500+businesses run on Chargebee
Leader2025 Gartner MQ, Recurring Billing
200K+*usage events metered per second
30+payment gateways connected
100+currencies billed and collected

* 200K+/second is the standard throughput ceiling. Higher limits are available as an add-on.

Trusted by the AI-native companies billing on Chargebee
01 · Pricing & AI monetization

Model any pricing without engineering.

Support token, credit, outcome, and usage-based pricing alongside flat, tiered, and seat-based plans. Redesign your pricing model without engineering dependency.

Acme Corp

AI Workspace · Enterprise

Active
6,200credits leftCycle renewed

of 10,000 this cycle · renews in 12 days

3,800 used62% remaining
Agent run · document analysis−98
+Monthly credit grant+10,000
Every credit meters straight to the invoice

Combine every pricing model

Price tokens, credits, outcomes, and seats alongside tiered, volume, stairstep, per-unit, and flat fee. Combine plans, add-ons, and charges into hybrid models.

See pricing models →

Meter usage at production scale

Stream usage events at 200,000+ requests per second via API, S3, or file uploads. Build complex meters with SQL, and iterate value metrics without rebuilding your data pipeline.

See usage-based billing →

Offer prepaid credits for AI products

Sell credit packs upfront. Track drawdown in real time. Define rollover rules, overage rates, and overdraft caps. Everything's recorded in an audit-ready credit ledger.

See prepaid credits →

Price agentic and outcome-based work

Bill AI agents where costs vary by run. Charge per outcome or AI action. Combine enterprise commits and usage overages on a single contract.

See billing for agents →

Gate features with entitlements

Provision and revoke feature and model access in real time, governed against the same record as billing. No-code configuration, no engineering dependency.

See how to provision / revoke access →

Enforce usage limits and quotas

Set usage caps on tokens, seats, and credits. Enforce them at every API call. When customers hit the limit, overage charges apply automatically so spending stays visible and margin protected.

See how to include usage limits and overages →

Real-time usage alerts

Set different alert policies per plan. Chargebee monitors usage thresholds and fires webhooks in real time so you can nudge, upgrade, or block access.

See how to set usage alerts →

Run pricing experiments

Test each currency and frequency combination under a plan with different price points. Grandfather existing customers so changes apply only to new ones.

See variant pricing →

Override prices and usage for enterprise contracts

Translate custom terms like price, API limits, and token allowances directly into subscriptions. Changes flow to provisioning and billing automatically.

See price overrides →

Sell annual contracts. Bill overages monthly.

Offer annual commitments for budget certainty. Charge overages frequently for better cash flow.

See multi-frequency billing →

Surface live usage inside your product

Query consumption, entitlements, and upcoming charges via API. Show customers allocated vs. actual usage and invoice previews without maintaining separate data pipelines.

See the Usage APIs →
"Chargebee lets us simplify pricing to subscriptions plus PAYG (pay-as-you-go), run rapid experiments, and support flexible enterprise contracts without tying up engineering."
Ryan Roccon
CFO, Zapier
Ryan Roccon
"Chargebee gives us the flexibility to innovate faster than legacy systems, scale sustainably, and align pricing with the real value we deliver."
Kunal Agarwal
CFO, Gorgias · hybrid seat + AI usage pricing
Kunal Agarwal
02 · AI-native infrastructure

Put AI on the billing record itself.

AI doesn't live outside your billing system. It runs on your live record. Query usage patterns, automate rules, trigger collections in real time.

Ask Copilot inside Chargebee

Ask billing questions, surface churn signals, retrieve invoice data, and run revenue lookups in natural language without leaving the app.

Meet Copilot →

Work with built-in AI agents

Three agents ship in the product: Data lookup across subscriptions and payments, Knowledge base answers from docs and API specs, and guided Onboarding agent to set up pricing.

See AI agents →

Draft quotes in Agentforce

Turn call transcripts into a draft quote with Chargebee CPQ in Agentforce, so reps can build a priced quote with all guardrails from inside Salesforce CRM.

Describe selling rules in plain language

Write a discount cap or bundle rule the way you would say it. CPQ structures it, validates it in sandbox, and enforces it on every quote.

See selling rules →

Score churn risk with AI

Score every subscriber for churn risk using billing and behavioral signals, then trigger targeted retention offers before cancellation.

Explore Growth →
"AI monetization only works when finance can see what's happening inside the product."
Kunal Agarwal
CFO, Gorgias
Kunal Agarwal
03 · Chargebee MCP

Query the financial record from any AI client.

Your billing data, one prompt away. A question goes in, a finance-grade artifact comes out: ARR cubes, churn models, and CFO dashboards from one prompt, with 25+ prompts your team can run today.

ClaudeChatGPTGeminiCursorWindsurfVS CodeZed
claude · chargebee-mcp LIVE · MCP
Which customers are burning prepaid credits fastest this week?

Queried the credit ledger over MCP

Three accounts will exhaust their prepaid balance before the next reset. Northwind AI is burning fastest.

TOP CREDIT BURN · THIS WEEK
Northwind AI92% used
Lumen Labs78% used
Vega Systems54% used
04 · Chargebee CPQ

Quote complex deals from the live catalog.

Quotes pull from the billing catalog and become billing records at close. No gap between what sales quotes and what finance bills.

New quote · Meridian LabsMid-Market · EMEA
Inference Platform, EnterpriseAnnual plan · 3-year ramp$240,000/yr
Prepaid usage creditsAPI calls · 50M block$120,000/yr
+ Add line item
Premium support Auto-addedRequired with Enterprise plan$18,000/yr
Rep adds the Enterprise planChecking bundle and dependency rulesEvaluating
Bundle rule firedPremium support is required with the Enterprise plan. Added before save.Dependency enforced
Quote total$360,000/yr2 line items · rep builds the quote
Quote total$378,000/yr3 line items · no discount applied
Rule type · Bundling & compatibility
New quote · Meridian LabsMid-Market · EMEA
Inference Platform, EnterpriseAnnual plan · 3-year ramp$240,000/yr
Prepaid usage creditsAPI calls · 50M block$120,000/yr
Prepaid usage creditsAPI calls · 50M → 80M block$192,000/yr
Premium supportRequired with Enterprise plan$18,000/yr
Rep raises credits to 80MChecking override limits for Mid-MarketEvaluating
Usage override allowedRep raised credits to an 80M block. Within the cap set for Mid-Market.Within limit
Quote total$378,000/yrRep raises the credit block for the deal
Quote total$450,000/yrOverride applied by the rep · no approval needed
Rule type · Usage limits & overrides
New quote · Meridian LabsMid-Market · EMEA
Inference Platform, EnterpriseAnnual plan · 3-year ramp$240,000/yr
Prepaid usage creditsAPI calls · 80M block$192,000/yr
Premium supportRequired with Enterprise plan$18,000/yr
Rep applies a discount: 22%Checking against discount rules for this segmentEvaluating
Discount: 22%Exceeds 15% cap for Mid-Market · EMEARouted to VP approval
Quote total$450,000/yrBefore discount
Quote total$351,000/yr$450,000 less 22%, pending approval
Rule type · Discount & pricing
New quote · Meridian LabsMid-Market · EMEA
Inference Platform, EnterpriseAnnual plan · 3-year ramp$240,000/yr
Prepaid usage creditsAPI calls · 80M block$192,000/yr
Premium supportRequired with Enterprise plan$18,000/yr
Discount: 22% · with the VPWaiting on regional VP reviewPending
Approved · 22% authorizedSigned off by the regional VP. The quote converts on close.Subscription live in Billing
Quote total$351,000/yrPending approval
Contract value$351,000/yrQuote terms are the billing configuration
Quote → subscription · no re-entry, no reconciliation

New quotes from the live catalog

Build quotes directly from the product catalog so every line item, price, and constraint is always current.

See CPQ →

Enforce bundle and dependency rules

Define required add-ons and compatibility constraints so every quote is valid before it leaves the rep.

See selling rules →

Cap discounts by segment

Set discount limits by tier, region, or deal size. Route for approval when a rep exceeds the cap.

See approval workflows →

Convert quotes to subscriptions

Approved quotes become billing records at close — no re-entry, no gap between what was quoted and what gets billed.

See quote-to-cash →
05 · Billing & invoicing

Bill and invoice every contract shape.

Recurring, consolidated, backdated, prorated, and Net D invoicing that holds up to enterprise contracts and audits.

Automate recurring invoices

Generate compliant recurring invoices on any cycle, not just monthly and yearly. Raise advance invoices a set number of days before renewal.

See recurring invoicing →

Consolidate charges into one invoice

Combine multiple subscriptions into a single invoice per customer or per paying entity within an organization.

See consolidated invoicing →

Prorate mid-cycle changes

Adjust amounts for upgrades and downgrades at any point in the cycle, with MRR reflected instantly. Defer mid-cycle charges to the next renewal when needed.

See prorations and credit notes →

Backdate subscription actions

Apply changes retrospectively, generate backdated invoices, and record cancellations as of an earlier date so churn lands in the correct month.

See backdating →

Set Net D payment terms

Give customers a defined window to review invoices and arrange payment, with calendar billing to align renewal dates.

See Net D terms →

Manage contract terms

Define lock-in periods, renewal and cancellation terms, and auto-charged termination fees on negotiated contracts.

See contract terms →

Model account hierarchies

Map entire customer org charts into parent-child relationships and set billing preferences at each level.

See account hierarchy →

Issue credit notes cleanly

Offer adjustment and refundable credit notes for chargebacks, write-offs, and subscription changes, with clean records for tax filing.

See credit notes →

Manage the subscription lifecycle

Create, pause, cancel, reactivate, and extend subscriptions, with automated lifecycle emails to segmented customers.

See lifecycle emails →
"Our needs outgrew what we could do with Stripe Billing. It didn't make sense to reinvest engineering time to add more payment gateways."
Jose Enrique
Co-founder & CTO, Slidebean
Jose Enrique
06 · Payments

Collect payments in every market.

Gateway-agnostic payment infrastructure: 30+ gateways, 100+ currencies, and the local methods your customers already use.

Connect 30+ payment gateways

Process through Stripe, Braintree, Adyen, PayPal, Worldpay, and regional processors without locking billing to any one of them.

See gateways →

Accept local payment methods

Take cards, ACH, SEPA, iDEAL, UPI, PayPal, Apple Pay, and Google Pay across 100+ currencies.

See payment methods →

Route transactions intelligently

Connect multiple accounts on the same gateway and route each transaction by payment method and currency automatically.

See smart routing →

Launch hosted checkout in minutes

Go live with PCI-compliant hosted checkout, returning-user autofill, guest checkout, and one-time purchases without developer work.

See checkout →

Let customers self-serve

Give customers a portal to manage subscriptions, view invoices, and update payment details on their own.

See self-serve portal →

Record offline payments

Log cash, checks, and wire transfers with custom payment methods, and request instant payment on open invoices with Pay Now links.

See offline payments →
"We can seamlessly launch pricing that scales to millions of users. Deep expertise helped us execute complex pricing strategies with speed and precision."
Ana Garcia
VP Data & Platform Engineering, LegalZoom
Ana Garcia
07 · Revenue recovery & receivables

Recover payments and manage receivables.

Involuntary churn and unpaid invoices, handled on the record that created them, not in a spreadsheet beside it.

Retry failed payments with ML

Chargebee Revive aligns retries to customer funding cycles, routes around fraud flags, intelligently switches gateways, and adapts to issuer behavior.

See Revive →

Diagnose payment failures

Chargebee Reveal detects failure patterns and authorization drops across gateways, currencies, and geographies, with estimated revenue impact per fix.

See Reveal →

Run smart dunning

Minimize failures with smart retries, automatic card updates before expiry, backup payment methods, and custom dunning emails.

See dunning →

Automate AR collections

Segment customers by failure type and risk, build rule-based recovery workflows, and automate outreach and escalation sequences.

See Receivables →

Track every dispute in context

Work invoices, replies, and disputes from a real-time AR dashboard that runs on the same record Chargebee bills on.

See AR tracking →

Resolve chargebacks automatically

Pull dispute information automatically and use chargeback workflows to update subscriptions, invoice status, and credit notes.

See chargeback management →
"In any 30-day period, we used to have hundreds of thousands of dollars worth of unpaid invoices. We've reduced it by 80% after using Chargebee."
Deliverr Finance Team
Deliverr (acquired by Shopify for $2.1B)
08 · Revenue recognition

Recognize revenue under ASC 606 and IFRS 15.

Built into the platform, not bolted on. Audit-ready from the first close through IPO scrutiny.

Automate recognition end to end

Handle invoice-based, contract-based, credit-based, and usage-based recognition, point-in-time and ratable, without manual schedules.

See revenue rules →

Allocate complex arrangements

Run multi-element arrangement allocation, standalone selling price allocation, contract modifications, and variable consideration.

See allocation rules →

Produce finance-grade reports

Generate revenue and deferred revenue reports ready for board audits, fundraising, and IPO preparation.

See revenue reports →

Recognize expenses too

Automate ASC 606 expense recognition for commissions, prepaid expenses, and fixed assets without manual calculation.

See expense recognition →

Close on a 4-4-5 calendar

Align a 4-4-5 fiscal calendar with the revenue sub-ledger and the accounting close cycle automatically.

See 4-4-5 accounting →

Post journal entries to your GL

Map journal entries and post directly to NetSuite, Sage Intacct, QuickBooks, and Xero from multiple source systems.

See journal entries →
"Automating our processes alone has resulted in an operating cost reduction of over $150K annually."
Jennifer Dills
CFO, Drake Software
Jennifer Dills
09 · Growth & retention

Retain subscribers and grow revenue.

Growth experiments powered by billing data, measured in revenue rather than proxy metrics.

Deflect cancellations with save offers

Intercept cancel attempts with A/B tested, billing-native offers, and measure the result in revenue retained.

See cancel flows →

Score churn risk before it happens

Score every subscriber 1 to 99 using billing and behavioral signals, then trigger retention offers before cancellation.

See audiences →

Run pricing and offer experiments

Test renewal price changes, plan restructures, and offer variants with A/B and multivariate experiments.

See offer experiments →

Convert trials to paid

Customize and extend trial periods, automate ending reminders, and optimize usage-based upgrade triggers without engineering.

See trial conversion →

Limit offer abuse

Cap how often a user can redeem a given offer and target offers by segment to protect revenue.

See max redemptions →

Benchmark retention performance

Compare save rates against industry benchmarks, validated against billing data rather than estimates.

See retention reporting →

Create discounts and coupons

Run one-time, unlimited, or time-bound coupons as a percentage or flat amount. Generate bulk codes for campaigns.

See coupons →
"With Chargebee and Adyen on board, we have the reassurance that our subscription is robust and scalable."
Pret A Manger
Subscription team · 44% cancellation deflection rate
10 · Reporting & analytics

Report on revenue without commissioning dashboards.

A reporting layer designed to be specified, not commissioned: 150+ subscription metrics on top of the billing record.

Track revenue metrics

Use RevenueStory's out-of-the-box metrics, role-specific dashboards, threshold alerts, and goal tracking.

See Reports Explorer →

Build your own reports

Compose reports from subscriptions, customers, invoices, payments, and refunds with the report builder.

See the report builder →

Calculate MRR your way

Include or exclude one-time coupons and add-on charges from MRR, with overrides for specific components.

See flexible MRR →

Schedule digest emails

Receive snapshots of any dashboard or custom report by email, on any cadence, without logging in.

See digests →

Analyze trial funnels

Track new trials and conversion rate by plan, product, and segment to stay on top of trial-to-activation.

See trial conversion analysis →

Pull account summaries for accounting

Use monthly summaries covering sales, discounts, bad debts, and reversals, ready for the accounting close.

See account statements →
"It wasn't so much about what numbers we couldn't see or could see. It's about the level of accuracy and confidence that we had with RevenueStory."
Sim Ahmed
Head of Marketing, ScreenCloud
Sim Ahmed
11 · Global operations & compliance

Operate globally, stay audit-ready.

Multi-entity, multi-currency, tax-compliant, and certified, so expansion never breaks the financial record.

Run multiple entities on one platform

Manage billing, recognition, and reporting across legal entities, with account hierarchies and M&A consolidation handled natively.

See multi-entity →

Bill in 100+ currencies

Let customers pay in their local currency and language, with group-level reporting across all of it.

See supported currencies →

Automate global taxes

Calculate US sales tax, EU VAT including OSS, and Australian GST automatically. Configure rates in Chargebee or connect your tax provider, with withholding tax on invoices.

See tax management →

Comply with eInvoicing mandates

Issue compliant e-invoices through PEPPOL, Sistema di Interscambio, and IRP, covering 10 countries out of the box.

See eInvoicing →

Protect card data to PCI-DSS Level 1

Encrypt and handle sensitive personal and card data under the highest PCI certification level.

See compliance certificates →

Meet GDPR and privacy obligations

Capture consent, delete PII when customers leave, flag fraudulent transactions, and verify sending domains.

See GDPR & data privacy →
12 · Integrations & developer platform

Integrate with your stack.

APIs, SDKs, MCP, and 60+ marketplace integrations connect the billing record to everything around it.

Build on APIs and SDKs

Integrate with client libraries, mobile SDKs for iOS and Android, Laravel Cashier, and Next.js starters, with a live API explorer.

See the API reference →

Sync accounting systems

Connect Xero, QuickBooks, NetSuite, and Sage Intacct to sync customers, avoid duplicates, and close in one place.

See accounting integrations →

Work inside your CRM

Run quote-to-renewal inside Salesforce, HubSpot, Pipedrive, and Zoho CRM, with two-way data sync.

See CRM integrations →

Extend with the marketplace

Choose from 60+ integrations across helpdesk, email, analytics, and fulfillment, or connect anything through Zapier.

Browse the marketplace →

Notify teams where they work

Push subscription events like overdues and renewals into Slack and Intercom for context-rich follow-up.

See Slack notifications →

React to events with webhooks

Subscribe to subscription, invoice, and payment events and trigger downstream workflows the moment the record changes.

See events and webhooks →
"The seamless data sync between Salesforce and Chargebee ensures our data is always in parity. Whether running reports in Salesforce or Chargebee, the data is perfectly aligned."
Ellen Towery
VP of Finance & Operations, RightNow Media
Ellen Towery
"Chargebee's Salesforce integration gives our sales teams live access to subscription information, from plan details to MRR, without a real-time sync going stale."
MacStadium Finance Team
MacStadium
Proof across the stack

Run the whole revenue stack on Chargebee.

From AI-usage pricing to recovery, recognition, and retention, teams use one financial record to move faster with fewer tools.

Pricing & AI monetization
PAYG + plansRapid pricing experiments without tying up engineering

"Chargebee lets us simplify pricing to subscriptions plus pay-as-you-go, run rapid experiments, and support flexible enterprise contracts."

Ryan RocconCFO, Zapier
Read the story →
AI usage pricing
Seat + AI usageHybrid pricing aligned to the value delivered

"Chargebee gives us the flexibility to innovate faster than legacy systems, scale sustainably, and align pricing with the real value we deliver."

Kunal AgarwalCFO, Gorgias
Read the story →
Revenue recovery
$100K+In monthly unpaid invoices brought under control

"In any 30-day period, we used to have hundreds of thousands of dollars worth of unpaid invoices. We've reduced it by 80% after using Chargebee."

Finance TeamDeliverr · acquired by Shopify for $2.1B
Read the story →
Revenue recognition
$150K+Annual operating-cost reduction from automation

"Automating our processes alone has resulted in an operating cost reduction of over $150K annually."

Jennifer DillsCFO, Drake Software
Read the story →
Growth & retention
44%Cancellation deflection rate on subscriptions

"With Chargebee and Adyen on board, we have the reassurance that our subscription is robust and scalable."

Subscription TeamPret A Manger
Read the story →
Payments at scale
Millions of usersBilled on pricing that scales with precision

"We can launch pricing that scales to millions of users, and execute complex pricing strategies with speed and precision."

Ana GarciaVP Data & Platform Engineering, LegalZoom
Read the story →
Questions

FAQ

What does Chargebee do?
Chargebee is the payments, billing, and monetization infrastructure for companies launching and scaling their AI products and services. Finance and Product teams run their revenue operations on Chargebee when monetization keeps changing and the financial record has to stay defensible. It meters tokens, agent runs, seats, and outcomes, then converts usage to revenue and recognizes it under ASC 606 and IFRS 15. Explore Chargebee.
Is Chargebee built for AI companies?
Yes. Chargebee supports token-based, credit-based, outcome-based, agentic, and hybrid pricing without breaking the financial record or the audit trail. AI companies including Lambda, CodeRabbit, HeyGen, DeepL, Writesonic, Gorgias, Zapier, Messari, and Phrase run on Chargebee. See billing for AI companies.
How is Chargebee different from a payment processor?
A processor moves money. Chargebee owns the financial record around it: pricing, quotes, invoices, entitlements, collections, and revenue recognition. It connects to 40+ payment gateways and stays neutral across them, so you can change processors without rebuilding billing. See supported gateways.
Can AI assistants read Chargebee data?
Yes. The Chargebee MCP server connects Claude, ChatGPT, Cursor, Claude Code, and Codex to live billing data, so agents can query subscriptions, invoices, usage, and pricing in natural language. See the MCP server.
Which compliance standards does Chargebee support?
Chargebee automates revenue recognition under ASC 606 and IFRS 15, is PCI-DSS Level 1 certified, supports EU GDPR obligations, and issues compliant e-invoices through networks like PEPPOL across 10 countries. See security and compliance.
How much does Chargebee cost?
Chargebee offers Starter, Performance, and Enterprise plans, with usage-based billing, CPQ, Growth, and RevRec add-ons. See our pricing page for current details.

Quote. Meter. Bill. Recognize. Grow.

Every capability on this page runs on one financial record. See it working on yours.