The threat of rising interest rates and the ongoing economic uncertainty have left businesses reevaluating spends and operating frugally. And, with conscious spending taking over the consumer mindset, customers are now postponing new purchases or subscription renewals unless it’s essential. While it may be challenging to acquire new customers, it’s not impossible to ride out …
The old feedback at the point of cancellation always is a too-little-too-late effort in building relationships. Do you know about the 5 other active ways you can offer customers a cancellation experience that makes them want to stay?
1) Build an Online Funnel and Measure it NY State and California have passed consumer protection laws that make it required for companies who offer online purchase of subscriptions to offer an online cancellation option. In addition, customers, by a strong majority, prefer an online cancellation flow (according to a Chargebee Retention 2021 state of …
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There are two kinds of companies – ones that think of retention reactively, and ones that use retention as a means to also fuel their subscription growth rocket. Which company are you? And how can you take your retention game a notch higher? All answers here.
When it comes to customer retention, companies need to shed one-size-fits-all strategies. Chargebee Retention’s reporting capabilities help you maximize your retention experiences by showing you what works for specific audiences.
DTC eCommerce is moving from the traditional sales/market-based metrics to retention-based analysis to understand business profitability. Are you keeping up?
Who should own customer churn? How do businesses typically think about it? And why are some companies getting it wrong? Answers to these and more from business leaders.
California updated its Automatic Renewal Law. How can subscription businesses cope with it, while retaining customers better?
Have a retention strategy but don’t know exactly how it impacts your bottom line? Chargebee Retention brings Retained Revenue Reporting to help unify and visualize the exact revenue figure your retained customers are generating for your business.
Due to the changing nature of certain subscription revenue models, adhering to revenue recognition standards, ASC 606 and IFRS 15 have become more challenging over time for SaaS and other subscription companies. One of the more complex requirements for many subscription companies is the fourth step of ASC 606/IFRS 15’s five-step model: Allocating revenue based …
Continue reading “Standalone Selling Price for SaaS Companies: Tips for Accurate Revenue Reporting”
ASC 606/IFRS 15 is one of the most profound compliance changes in corporate finance since the release of the Sarbanes-Oxley regulations over 20 years ago. This new compliance standard has reshaped how businesses recognize revenue and has proven to be incredibly challenging to navigate in today’s fast-paced digital, subscription-based economy. Adopting these standards has been …
Continue reading “How Do You Identify a Contract Under ASC 606 and IFRS 15?”
Gone are the days when finance teams were happy being backstage coordinators, happy to hand in numbers when asked. They have clearly broken the mold to take center stage and become strategic partners for business growth. Today with businesses facing economic pressures, driving profitability by enabling efficient revenue practices has become more crucial than ever. …
Continue reading “How the Finance Team Drove IPO-readiness at a Leading SaaS Business”