The threat of rising interest rates and the ongoing economic uncertainty have left businesses reevaluating spends and operating frugally. And, with conscious spending taking over the consumer mindset, customers are now postponing new purchases or subscription renewals unless it’s essential. While it may be challenging to acquire new customers, it’s not impossible to ride out …
What are some of the best practices around setting online customer support helpdesk? Here are learnings & tips to setup a self-service customer support portal and the tools to leverage.
What are some of the best practices to automate transactional emails? How do you efficiently setup email notifications that makes customer billing transparent and unambiguous?
If you are making the transition to SaaS and cloud, what are the important facts to remember & care about most? Here are top 5 things to remember when you make the transition to SaaS.
Here are some reasons why MSPs should consider automated recurring billing system for their operations.
In most cases, recurring billing is associated with direct debits or debit orders. However, online credit and debit card recurring billing provides the same recurring collection conveniences and other benefits such as a global sales reach, faster funding and real-time authorizations.
The whole checkout experience is very fragile, and getting the experience right is always a big challenge. to comply to the Data Security Standards and also get the user to take the motivated action of completing the whole ‘Checkout’ process is a tough ask. After analyzing thousands of checkout pages, we finally deliver the perfect checkout pages that fit both PCI compliance and conversion rate puzzle.
For every successful SaaS company, there are a handful of failures. Luckily, the failures give us a blueprint for what not to do. Find out more here.
The pressures, expectations and responsibility of running your business can make you lose focus on important goals and end up making some simple mistakes that make you look dumb, unfocused and confused. Here are nine mistakes SaaS businesses make that make them look dumb.
For the most part, SaaS marketing is similar to e-commerce marketing. However, there are some distinct factors that make SaaS marketing stand out. Here are 16 unconventional but true things successful SaaS founders know about market.
Collecting and tracking useful information from your customers just got easier with ChargeBee’s Custom Fields option. Here’s a peak at using custom fields for your business.
Some SaaS companies opt to store their customers’ credit card information in-house. This is a risky choice. Find out why.